Please select at least one list to subscribe to

  • Resolved mcheeks

    (@mcheeks)


    4 years, 5 months ago

    I get this error when trying to submit the form:
    Please select at least one list to subscribe to

    There is no option to select a list on the form. On the backend I have one list checked under “allow users to subscribe to this list”. It’s not in the form on the front end.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Constant Contact

    (@constantcontact)

    Hi @mcheeks

    I know we’ve had a couple other reports of similar issues so we’re checking on things where we can.

    Can you confirm if this is a form that was created before upgrading to 1.9.0 or is this a brand new one created afterwards.

    It may also help with leads to try re-creating the form, if the original was made before upgrade, to see if that helps take care of the “choose a list” issue.

    Forgive the questions, but more information is going to help us with a potential bugfix.

    Thread Starter mcheeks

    (@mcheeks)

    I started having this issue after the update. However I did re-create the form after I noticed the problem and that didn’t solve the issue.
    Both old form and new form have this error.

    Plugin Author Constant Contact

    (@constantcontact)

    Can you visit the “Lists” area from our admin menu for the plugin and then re-check the form. If you have it set up to send to multiple forms, it’ll be very obvious if it’s working now, but if you still only have 1 chosen, it will hopefully still work now. We can help check/confirm once we’ve been informed that you visited that Lists page.

    We’ll also be working on addressing this across the board as part of a bugfix, but this will help confirm the source of the issue and get you going on your way for the moment.

    Thread Starter mcheeks

    (@mcheeks)

    I have visited the lists page. The form is still having the same issue.

    Plugin Author Constant Contact

    (@constantcontact)

    Hmm.

    https://cloudup.com/clYf5Ci0BAe

    There’s definitely a form showing now overall, BUT the styling is definitely off and it’s not unhiding itself for some reason.

    Would you be willing to contact us off the forums for some private correspondence around getting this resolved?

    Thread Starter mcheeks

    (@mcheeks)

    yes How do I contact you?

    Plugin Author Constant Contact

    (@constantcontact)

    Please reach out to [email protected] and cc [email protected] when you have the moment. Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
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