Please verify all IPs on this list are whitelisted

  • Resolved Merkucio

    (@merkucio)


    4 years, 6 months ago

    Hello,

    Just generate domain key and now I have the message:
    ‘Before generating key, please verify all IPs on this list are whitelisted’

    Check this screenshot, please https://ibb.co/vhHbP45

    Could you please be more specific, where should I add these IP’s?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    It will be any firewall you have , and including any security plugin if you have.

    If you are using shared hosting , you may need to contact your provider for assistance.

    Best regards,

    Thread Starter Merkucio

    (@merkucio)

    Hi @qtwrk

    Thanks for your reply.

    I have no firewall. LiteSpeed Cache plugin is only plugin I have right now. No security plugin.

    And I haven’t shared hosting. I use Amazon AWS Ligtsail hosting.

    • This reply was modified 4 years, 6 months ago by Merkucio.
    • This reply was modified 4 years, 6 months ago by Merkucio.
    • This reply was modified 4 years, 6 months ago by Merkucio.
    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    I know there is something like security group in AWS , you may wanna check on that as well.

    Best regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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