[Plug-in: Custom Contact Forms] Unable to submit – smtp fsockopen

  • Hi

    Using Custom Contact Forms on Contact & Need A Part pages at

    Using default email, we reeive a success message, but email never arrives at default email address.

    Switched over to SMTP, and receive the following error

    Warning: fsockopen() [function.fsockopen]: unable to connect to smtp.comcast.net:25 (A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. ) in D:\Hosting\2079998\html\wp-includes\class-smtp.php on line 122

    Also tried other email servers besides the clients, and receive the same error. They are posting to CCF settings under Saved for Submissions, though obviously not getting to the server.

    Thanks in advance for any help.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter firmmother

    (@firmmother)

    anybody?

    I’d suggest contacting the hosts. It sounds like a server issue.

    Thread Starter firmmother

    (@firmmother)

    Tried that. Go Daddy is not exactly a fountain of information. Far as their concerned, the site is up and running and if my only problem is this, they’ve done the best they can.

    Thanks for the suggestion though.

    Did you send them copies of the errors? Because it looks like there an issue with the response time of their SMTP server.

    Thread Starter firmmother

    (@firmmother)

    No I didn’t actually. Did the phone support things. I’ll try that today.

    esmi is probably right.

    CCF doesn’t do anything special with mail. It uses phpmailer (which comes installed with WordPress). The plugin doesn’t create any new functionality, it just utilizes phpmailer which works on tens of thousands of websites. If SMTP doesn’t work, try the WordPress default, if neither work, contact your host.

    That being said, I’ve run CCF on many GoDaddy hosted sites successful (with mail sending). But Godaddy has lots of servers so just because one site work doesn’t mean they all will.

    firmmother did you ever find a solution? I’m having the same problem. Tried both WordPress default and SMTP. When using WordPress default, I don’t get any errors, I just never get the email. I have two backup plugins installed that send emails without any problem, and I get new user registration emails as well. I’ve installed CCF on two different GoDaddy linux sites, and neither one work. It worked fine on my Hawk Host server. This doesn’t make any sense!

    GoDaddy had php sendmail disabled. To use SMTP, you CANNOT use the regular SMTP sserver, smtpout.secureserver.net but rather use THIS SMTP server:
    relay-hosting.secureserver.net, which only works behind their firewall.
    Brian Brown, Ph.D.

Viewing 8 replies - 1 through 8 (of 8 total)
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