Deactivating and deleting the plugin will not delete the gift card data. In fact, you can quickly re-install the free version directly from WordPress so that your customers can continue redeeming their gift cards online. Go to Plugins -> Add New -> Search for “Pimwick” and install the PW Gift Cards plugin.
If your database itself crashed, that’s another story and you will need to contact your website host. There are two tables that the gift cards use for storing information:
wp_pimwick_gift_card
Stores the card number, expiration date, and active flag.
wp_pimwick_gift_card_activity
This table contains the transaction log to record loading and redeeming the card. Columns include activity date, action, amount, and note.
Note: it is assumed your site prefix is “wp_” (the default) however the table names may be slightly different depending on how your system is configured.
You can ask your host about these tables to see if you lost any data.
To re-install your Pro version, locate your license key and use our Customer Portal to download the latest version.
www.ads-software.com doesn’t allow supporting Pro plugins using their forums so I am marking this thread as resolved. If you have further questions please contact us at our website: https://www.pimwick.com
Thanks for understanding!
