Plug in Pro version not working No upload showing

Hi Bart, Please this is very urgent, My Client will bury me alive if I don’t get this to work TODAY !!! NOW. I installed the free version to show my client, and suggested that I buy the Pro version on his behalf.
The free version worked ok. as stated in plug in description.
I have WP latest version, Woo commerce Latest version. Minimal other plug ins. this is very important to my clients business, being Launched on TV , Radio and in Print TOMORROW. and Now customers cant upload files for printing, as the Pro Plug in does not work. for all of the same reasons above. After the sale is complete, an email is delivered to customer, with a link to upload files, Clicking on the link takes customer to ( My Account) Woo Commerce – using Woo Themes Superstore. Child theme, (CAN NOT CHANGE TO ORIGIANL THEME) Must use basic Child theme, The only thing that is different is Header .php in child theme and color change of Main Nav bar CSS that is all. The Header is running a .gif animated banner, nothing special just simple .gif file. everything else is Standard woo commerce and standard woo super store theme. all other plug ins are Woo standard Basic Plugins. Again Nothing fancy or unusual. and The Upload file does not show up in any links that the customer receives. I would very much welcome you to log into the site to help me, I am desperate for help, and this is very urgent, my life almost depends on it! I do not understand the contact links on your contact page of your website, the don’t seem to go anywhere when clicking on them. In fact nothing seems to work with your site except going round in circles trying to locate any kind of helpful information, Premium support link does not work in the Plug in page of the plug in inside Word press either. It’s like there is no support. So hopefully by posting here, with hopefully god on my side, you might see this and answer.
Kind Regards member011 – Australia. :))

https://www.ads-software.com/plugins/woocommerce-upload-my-file/