Viewing 8 replies - 1 through 8 (of 8 total)
  • Hey there

    Sorry to hear about this! I was able to view the login form at https://www.selinasevil.se/wp-login.php

    Does the white screen appear only on wp-admin once you log in? If so, its possible that you need to raise the PHP memory allowed in wp-config by adding this:

    /** Memory Limit */
    define(‘WP_MEMORY_LIMIT’, ’96M’);

    If this doesn’t work, it could be a plugin PHP fatal error. You will need to look at your error logs.

    Thread Starter selinasevil

    (@selinasevil)

    I can log in and see the menu on right side. But if i click on plugins or appearance the page turns all white (no error message).

    Earlier today I also got the message “fatal error memory size”. I deleted some plugins and then the site worked again.

    Should I place that code anywhere in wp-config?

    Thread Starter selinasevil

    (@selinasevil)

    Sorry menu on the left side, not right…

    OK great. Since you did see that message then my fix should work for you.
    Place this:

    /** Memory Limit */
    define('WP_MEMORY_LIMIT', '96M');

    Below one of the other lines that say “Define ….”

    Thread Starter selinasevil

    (@selinasevil)

    It didn’t help ??
    Does it help if I make the value higher?

    It could but ideally you shouldn’t need it much higher unless you are running some extensive heavy duty plugins. I would suggest reaching out to your host and see if they have error logs you can look at. You should be looking for something Like “PHP fatal error”

    here is a great article on this that might help you!

    https://thethemefoundry.com/blog/wordpress-white-screen-of-death/

    Thread Starter selinasevil

    (@selinasevil)

    Thank you. I sent them a email.

    I inactivated all plugins and then the backend started to work. When I activated Jetpack it stopped to work again. I deactivated all again and activated Jetpack first, it worked but hen I came to wpml and activated it I got this message:

    Fatal error: Allowed memory size of 100663296 bytes exhausted (tried to allocate 71 bytes) in /www/webvol16/ii/foz284oyofoyr2y/selinasevil.se/public_html/wp-content/plugins/sitepress-multilingual-cms/inc/taxonomy-term-translation/wpml-term-language-sychronization.class.php on line 167

    OK definitely memory issue then. Your host may have to have you edit the allowed memory elsewhere which would explain why the wp-config may not have done it. Hopefully they will be able to get you squared away. Good luck!

Viewing 8 replies - 1 through 8 (of 8 total)
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