Plugin affecting order status

  • Resolved irinartdc

    (@irinartdc)


    2 years, 2 months ago

    Hi,

    I am using the free version of the plugin with a Woocommerce Bookings product and had a couple of instances where orders were cancelled. The order notes said ‘Unpaid order cancelled – time limit reached. Order status changed from Pending payment to Cancelled.’, so I thought it had something to do with this plugin.

    Is this plugin cancelling the orders or is it done by Woocommerce?

    Many thanks.
    Irina

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Morgan Hvidt

    (@morganhvidt)

    Hi Irina,

    WooCommerce has a built-in feature to cancel pending (unpaid) orders after a specific amount of time.

    You can find it in WooCommerce > Settings > Products > Inventory.

    It doesn’t have anything to do with this plugin ?? Checkout Countdown doesn’t touch any order related code.

    Thanks
    Morgan

    Thread Starter irinartdc

    (@irinartdc)

    Hi Morgan,

    Thank you for confirming this.

Viewing 2 replies - 1 through 2 (of 2 total)
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