Plugin (and Dashboard) not working properly

  • Hi,
    hi have multiple issues with this plugin.
    I guess they started to occurr since update to WP 4.0

    1. Buttons showing up only on posts (not pages) for old profiles
    2. Buttons not showing at all for new profiles
    3. Dhasboard not working properly for some new profiles (I’m not able to select buttons position for some new profiles, not all of them!!)

    Plase fix
    Thankyou

    https://www.ads-software.com/plugins/addthis/

Viewing 5 replies - 1 through 5 (of 5 total)

  • @aledef:

    Could you please share the url, so that we can check what went wrong?

    Thread Starter aledef

    (@aledef)

    Hi Srijith,
    here are some urls:

    in this website buttons are showing up in posts:
    https://www.centro-craniosacrale.it/il-viaggio-del-pesce-rosso/

    but not in pages:
    https://www.centro-craniosacrale.it/cose-il-c-b-c/

    in this other website buttons are not showing up in posts:
    https://www.aledef.it/sfera/certificazione-ambientale-iso-14001-3/

    nor in pages:
    https://www.aledef.it/sfera/chi-siamo/

    Thankyou
    Alessio

    Same as the described issue above.

    @aledef:

    Currently the buttons cannot be shown in the pages. We are looking to add the toolbox to more places, which will solve your issue.

    For the second site could you please check the Addthis Dashboard that you have configured it to show the toolbox on post pages? Please be sure that you have navigated to Addthis dashboard through the wordpress settings page.

    Thread Starter aledef

    (@aledef)

    There are thousands of websites out there relyng on AddThis WordPress plugin for social network sharing of their contents, including pages(!), and all you can say is “the buttons cannot be shown in the pages” anymore?

    Maybe AddThis company feels confortable removing functionalities from their services without any explanation but my customers are already complainig and I have to provide solutions quickly.

    Since this is the situation I’ll have to look for a reliable service to substitute AddThis plugin.

    I checked many times Addthis Dashboard as you suggest, I registered a new profile, deleted it, registered it again. I always navigate to dashboard through the wordpress settings page.

    Lots of people are facing the same problem. The whole thig is buggy.
    Try it for yourself and you will see.

    Thankyou anyway.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Plugin (and Dashboard) not working properly’ is closed to new replies.