plugin and worpress update problems

  • bradders

    (@bradders)


    9 years ago

    Hi everyone, I am a little stuck with our website at the moment. I have recently swapped hosting companies and uploaded my website to the new hosting company via ftp. All was working well before the transfer now I cannot update plugins it just says update failed.

    Also cannot update wordpress it comes with the following:-

    Downloading update from https://downloads.www.ads-software.com/release/wordpress-4.4.2-no-content.zip…

    Download failed.: Destination directory for file streaming does not exist or is not writable.

    Installation Failed

    I have tried changing permissions to 777 on the plugins folder. Also tried deactivating all plugins still nothing. Contacted hosting company and they seem to think its a wordpress problem even though I have not changed anything since the transfer. Any help appreciated.

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  • bradders

    You mentioned you changed the permissions on the “plugins” folder, but when you’re updating either WordPress or any plugin, the files are temporarily stored in the directory wp-content/upgrade/ after that, they are moved to the plugins folder . Have you tried changing this folder’s permission to 750?

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