[Plugin: ArtistDataPress] Shortcode on page displays no gigs

@geert – very. The XML feed works on my test site, so I’m not really sure what to tell you. Could you delete the plugin and reinstall it?

@chris – The first thing I noticed is the default.css isn’t loading, so the layout looks a bit odd. I would try deleting the plugin and reinstalling it. The latest update 0.372 should have fixed the layout issue, which I’m guessing is related to the cut off footer issues as well.

Hi Slushman,

I deleted the plugin and reinstalled it. Still the same: “There seems to be a problem with your feed URL.”

Hi Slushman,
I love the concept of this plug in but can’t get it working properly

Is there information somewhere on how to change the look?
Thanks

Here is the url
https://calendar.toddboston.com/?page_id=2

and I am getting this error

Fatal error: Uncaught exception ‘Exception’ with message ‘DateTimeZone::__construct() [datetimezone.–construct]: Unknown or bad timezone (System/Localtime)’ in /home/content/t/b/o/tboston007/html/calendartb/wp-content/plugins/artistdatapress/inc/layout.php:117 Stack trace: #0 /home/content/t/b/o/tboston007/html/calendartb/wp-content/plugins/artistdatapress/inc/layout.php(117): DateTimeZone->__construct(‘System/Localtim…’) #1 /home/content/t/b/o/tboston007/html/calendartb/wp-content/plugins/artistdatapress/inc/layout.php(43): Layout->default_layout() #2 /home/content/t/b/o/tboston007/html/calendartb/wp-content/plugins/artistdatapress/artistdatapress.php(446): Layout->get_layout(NULL) #3 [internal function]: ArtistDataPress_Plugin->shortcode(”, ”, ‘artistdatapress’) #4 /home/content/t/b/o/tboston007/html/calendartb/wp-includes/shortcodes.php(235): call_user_func(Array, ”, ”, ‘artistdatapress’) #5 [internal function]: do_shortcode_tag(Array) #6 /home/content/t/b/o/tboston007/html in /home/content/t/b/o/tboston007/html/calendartb/wp-content/plugins/artistdatapress/inc/layout.php on line 117

Hey bluefishbrothers,

Can you make a php info page and shoot me the URL? Feel free to email me rather than post the URL here. I’m thinking there’s got to be a difference between your PHP config and mine because your feed works fine on my development site.

Hey tboston007,

I’m seeing two separate issues here. First, you’re missing the CSS file that makes your shows page layout correctly. I believe if you delete the plugin and reinstall it, it will fix that.

The second issue is the DateTimeZone issue, which someone else reported too. Can I get the URL for your shows feed? I’ll need that to help narrow down the problem.

Thanks for the reply!
I just deleted the plug in and re-installed and entered back on the page
https://calendar.toddboston.com/?page_id=2

Here is the xml for show feed
https://feeds.artistdata.com/xml.shows/artist/AR-0VQB0H07MWDNW26U/xml/future

Here is an url for just the shows page on artist data
https://artistdata.sonicbids.com/todd-boston/shows/

Thanks!

Hi Slushman,

I cannot find your email address. Can you give it to me?

Thanks!

Sure thing, I guess it’s not posted on my site after all! ??

chris at slushman dot com

Hey Slushman, any response to my last post?
Thanks

Hey Todd,

Sorry, I’ve been trying to work out the fatal exception error issue. The reason the shows on your page are al lout of whack is because for some reason, the default.css, which contains the actual layout for that page, is not loading. Can you check the plugin folder on your server and make sure the file is there? It should be in:

wp-content/plugins/artistdatapress/css/default.css

Hello Slushman. I’m back. ??
I’ve finally managed to get somewhere with the PHP safe mode issue, so that error is no longer showing. However, I’m still not seeing my gigs.

The following code from our server says that safe mode was already off:

[PHP]
short_open_tag = off
asp_tags = Off
precision    =  14
y2k_compliance = Off
output_buffering = on
allow_call_time_pass_reference = On
cgi.force_redirect = On
cgi.fix_pathinfo=1

safe_mode = Off
safe_mode_exec_dir =/nonexec/

disable_functions =

The hosting company’s advice was:

If you install mod_ruid, this gets rid of 99% of safe_mode errors.

I installed mod_ruid, and that did indeed eradicate the safe mode error. However, I see no gigs. Both the shortcode on our gigs page, and the widget I tried on the home page, just show the “powered by ArtistData” logo.

Here is the page the shortcode is on:
https://wilfulmissing.co.uk/gigs-artistdatapress/

Here is our XML feed:
https://feeds.artistdata.com/xml.shows/artist/AR-49B2297EE328FB6A/xml/future

I’ve tried various permutations of settings in the plugin, but it still shows blank.

Sorry this is a long reply, but hopefully all the info above will help you identify the issue. Can you help?

Thanks.

Hey DJ,

Can you email me? I’d like to get more info from you, but you won’t want to post it on here. chris at slushman dot com. If I get a solution, I’ll post it here for everyone else who comes across this thread, or I’ll post an update to the plugin with the fix.

Thanks
Slushman

Hey DJ (and everyone else),
The 0.5 update should resolve this issue by using a built-in WordPress function rather than cURL and PHP. Check it out and let me know.
Slushman