Viewing 5 replies - 1 through 5 (of 5 total)
  • Interesting.

    I saw your page code and all is there as it should be.
    I’m really puzzled!!!!

    Try to put some more text in your bio to see if it solves the issue. Now it only has your name and nothing more.

    Thread Starter sp2010

    (@sp2010)

    Thanks for coming back to me,

    sorry about my example page, i chose the wrong one. all the other authors have full bios and information and it still shows the same thing. for example this https://step2inspire.tv/featured/limelight-film-and-arts-awards-2010/

    How else can I help you? if youd like to check the code let me know. I’m awaiting for this plugin, it is something needed and i hope it works

    So was this issue ever resolved? I have the same problem. The box shows up, but there is nothing in it.

    I am using Disqus commenting system, could that be interfering with the plug in?

    Any ideas?

    Do you have all the needed plugins installed?

    In last version you will need to have the https://www.ads-software.com/extend/plugins/author-box-reloaded-pack/ installed and the sub-plugins required installed and active.

    I cannot reproduce your alledged errors in any of my instalations and all were upgraded to 3.0.1.

    Tell me, please:

    1. The users have a Gravatar associated with their email?
    2. In case they haven’t are you using the User Photo plugin?

    You’ll need one of this two options available or the user photo won’t show up.

    On the other way, do you have Author Box Reloaded Pack plugin installed and at least one of its plugins active?

    Since the last version we seperate the external websites from the main code so users could make their own external sites/networks at will and without depending on our goodwill to include them.

    If all this is in place please come back and tell me more info on it.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘[Plugin: Author Box Reloaded] Box shows up, but no image or any other information about the author’ is closed to new replies.