Plugin automatically inserts 2 boxes regardless of setting

  • Hi,

    I have set the number of boxes to 1, but somehow the plugin is always showing 2 boxes with 1 or 2 paragraphs <p> in between. Setting it to 2 or 3 doesn’t change anything. Also, unchecking the Use on Post function doesn’t do anything. The plugin will still show in posts.

    Furthermore, setting N words in between boxes doesn’t affect this issue. I tested with values of between 0 and 500 and both boxes still show up. How can I fix this?

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor intellywp

    (@intellywp)

    Hi @rikay ,
    Thanks for choosing IntellyWP products.

    Could you please send us more information about how could we reproduce this issue?

    We need a web page URL, or more, where we can check the source code to see what is going on and some screenshots of your plugin settings.

    Thank you

    IntellyWP

    Thread Starter rikay

    (@rikay)

    Sorry for the late reply. We just gave the plugin another shot and run into the same issues. We are considering buying the pro version if we could get this issue sorted.

    Here is a page url https://lifestylenova.nl/laatkomers-leven-langer-onderzoek

    Plugin Contributor intellywp

    (@intellywp)

    Hello @rikay

    Have you installed a plugin like Ad insert?

    Could you please edit the following file:

    /wp-content/plugins/intelly-related-posts/includes/core.php

    and replace

    add_filter(‘the_content’, ‘irp_the_content’, 99999);

    with

    add_filter(‘the_content’, ‘irp_the_content’);

    Please let me know

    Thread Starter rikay

    (@rikay)

    Yes we do use the Advanced Ads plugin by WPAdvancedAds.com.

    I made the change you suggested, it now shows 1 related article. But as you can see on the website it messes up the related box layout.

    Plugin Contributor intellywp

    (@intellywp)

    This issue could be generated by Advanced Ads plugin

    Have you tried to disable temporally this plugin?

    Meantime could you please go to appearance > customize > additional css and paste the following css code?

    div[style=”clear:both; margin-top:0em; margin-bottom:1em;”] a + p {display:none;}

    Thread Starter rikay

    (@rikay)

    Unfortunately I can not disable that plugin because it will break our GDPR compliance.

    Your suggested css works for 1 inline article. But now when I put it on 2 boxes the first box doesn’t show text.

    Plugin Contributor intellywp

    (@intellywp)

    Hello
    Unfortunately we are not able to reproduce this issue

    Could you please create a staging version of your website, if possible, and open a new ticket on our support portal

    https://data443.atlassian.net/servicedesk/customer/portal/17

    Thank you

    Thread Starter rikay

    (@rikay)

    I have sent a support ticket. Could you please delete or redact the public webpage url I mentioned in an earlier?

    Plugin Contributor intellywp

    (@intellywp)

    We cannot edit posts on www.ads-software.com forums. perhaps you can edit or delete your own?

Viewing 9 replies - 1 through 9 (of 9 total)
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