[Plugin: Banckle Live Chat] Fatal error in PHP, cannot activate plugin

Hi selarsen,

Sorry for inconvenience, I have fixed the issue, please download the plugin again.

Please feel free to contact me in case you are still not been able to activate the plugin.

Best regards,
Imran Anwar

Peace be upon you bro

I am using 000webhost for hosting and i got the following message

“PHP Error Message

Warning: file_get_contents(https://apps.banckle.com/api/authenticate?userid=sazu1976&password=1234) [function.file-get-contents]: failed to open stream: No such file or directory in /home/a6705764/public_html/wp-content/plugins/banckle-live-chat-for-wordpress/banckleLiveChat.php on line 225″

It will be great if you can help me to fix this problem

@sazu1976,

We’ll look into the issue you’re facing when using Banckle Live Chat WP plugin on https://www.000webhost.com/.

Our marketplace support engineers (Imran too) will look into this issue and report back immediately after we figuring it out.

Thanks.

Banckle Live Chat – Marketplace Team

Hi sazu1976,

Sorry for inconvenience,
I have looked into the issue, Can you please provide me the following information so that I can reproduce the it locally:
Web Server: e.g Apache
Platform: e.g. RreeBSD 6.3-RELEASE
PHP Version:
MySQL Version:
PHP Memory Limit:
PHP Script Execution Time:

Thanks,
Imran Anwar
Banckle Marketplace Team

I will try to give you

Web Server: Apache ver. 2.2.13 ()
Platform: Unix
PHP Version:5.2.*
MySQL Version:5.0.81-community
PHP Memory Limit:64M
max_execution_time:10

Thanks

here is another problem in another hosting
“
ERROR
The requested URL could not be retrieved

While trying to retrieve the URL: https://wakeuponline.cz.cc/wp-admin/plugins.php?action=activate&plugin=banckle-live-chat-for-wordpress%2FbanckleLiveChat.php&plugin_status=all&paged=1&_wpnonce=6bd33d7924

The following error was encountered:

Access Denied.

Access control configuration prevents your request from being allowed at this time. Please contact your service provider if you feel this is incorrect.

Your cache administrator is webmaster.
Generated Wed, 09 Mar 2011 19:15:12 GMT by demil1.byetcluster.com (Lusca/LUSCA_HEAD-r14756).
“
I think that might help you too

Hosting site is https://byethost.com/

Thanks

Hi sazu1976,

Thanks for sharing the information, I am working on it and will update you once its fixed.

Thanks,
Imran Anwar
Banckle Marketplace Team

Hi sazu1976,

A new version of the plugin is uploaded to www.ads-software.com, please download and reinstall it. Hopefully this will fix your issue.

If you still encounter same issue, please feel free to contact us again.

Thanks,
Imran Anwar
Banckle Marketplace Team

Hi Imranwar

I uploaded the new version.now i am not getting the error message but nothing is happening also like i am not getting the activating widow after putting the user name a password

Thanks

Hi Sazu,

We need more details, is it possible for you to send us a message with your email from the following address:

https://banckle.com/corporate/contact.html

We will get back to you very soon.

Thanks,
Banckle Marketplace Team