Plugin banned on kinsta.com

  • Resolved vipo

    (@vipo)


    2 years, 9 months ago

    I’ve tried to migrate a site to kinsta.com wp web hosting. But unfortunately, wordpress-popular-posts plugin is banned (https://kinsta.com/knowledgebase/banned-plugins/). The Kinsta support is not willing to allow use of it in live sites, because of heavy load (database, resources) on their infrastructure.
    Kinsta support was not able to tell which particularly version of the plugin was tested/banned, but banned plugins will be retested periodically (no ETA).

    Are there any plans to have a more gentle version, e.g. which isn’t too resource hungry?

    BTW: on the on-premise LAMP server we didn’t notice any bad effects using the plugin (our site doesn’t have heavy traffic).

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Hector Cabrera

    (@hcabrera)

    Hi @vipo,

    Please read here: Kinsta blacklisting WPP, a follow up.

    To sum it up, the plugin already provides features that would allow it to work on Kinsta’s servers without affecting performance. I even shared WPP’s documentation and suggestions with their IT team, however Kinsta still decided not to allow their users to install WPP.

    Thread Starter vipo

    (@vipo)

    Hi Héctor, I also had a dispute with Kinsta regarding the banning. They were not willing/able to give an estimate, when a reevaluation will take place. Sad about the situation, because your plugin worked so well.

    Plugin Author Hector Cabrera

    (@hcabrera)

    Had a similar experience with them back when I reached out to talk about getting the plugin off the ban list. Got an answer from them months later (9 months to be more precise) so you may be in for a long wait.

    Please do let me know what the outcome is, if any.

    Thread Starter vipo

    (@vipo)

    There is no outcome/mind shift to be expected from Kinsta. Eventually they will reevaluate (no ETA).
    As I have to go forward, I have to switch to another plugin in the meantime. I’ve seen you have also authored Recently (including support for Top-10 or WP-PostViews view counts). So maybe I go in this direction.

    Is there a possibility to export all the data from WP-Popular Posts and have the data (csv file) imported into Recently/Top-10?

    I do not want to loose the collected information.

    Plugin Author Hector Cabrera

    (@hcabrera)

    There is no outcome/mind shift to be expected from Kinsta. Eventually they will reevaluate (no ETA).

    Yeah, that’s what I figured.

    Is there a possibility to export all the data from WP-Popular Posts and have the data (csv file) imported into Recently/Top-10?

    You’ll need to ask the Top 10 developer about it. I seem to recall seeing a thread on their support forum some time ago that explained how to import data from WordPress Popular Posts into Top 10.

    Anyways, I’m marking this topic as resolved for now. Please feel free to leave a comment below if/when you hear back from Kinsta.

Viewing 5 replies - 1 through 5 (of 5 total)
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