Plugin Banner not working + JS Errors

  • Resolved little0ne95

    (@little0ne95)


    7 months, 1 week ago

    I’ve installed the plugin on our WordPress website, and the banner/pop-up isnt working as well as the auto generated section within the cookie policy wording.

    We are getting a JS error within the console. I have also tried clearing all our Cache down too. I have checked and we alos only have one version of the scripted installed.

    The JS Error:

    banner.js:1 TypeError: Cannot read properties of undefined (reading ‘ok’) at banner.js:1:88989 at f (banner.js:1:61063) at Generator._invoke (banner.js:1:60851) at Generator.next (banner.js:1:61492) at o (banner.js:1:68009) at a (banner.js:1:68212)

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @little0ne95,

    Greetings from CookieYes!

    As we have checked, the site’s browser fetch function is overridden, causing console errors in our script. So please remove the same or rename this function in your site for the banner to work correctly.

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @little0ne95,

    This thread has been inactive for a bit, so we are going to mark it as resolved now. Please feel free to open a new thread or follow-up if you have any further questions or still need help.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Plugin Banner not working + JS Errors’ is closed to new replies.