[Plugin: Better WP Security] Internal Server Error after messing with .htaccess Protection

  • Resolved elimc

    (@elimc)


    12 years, 11 months ago

    My site was working great.
    I installed Better WP Security and it still worked.
    Then I decided to check all the options in the .htaccess Protection options area. I clicked save, and upon trying to go anywhere in the site I was left with the following:

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

    Even when I just visit my site (not logged in), the message pops up. I will attempt to remove my plugin folder and see what happens. What is strange is that I had nothing like this happen on my localhost, just on the server. I will post my results.

    My host is WPWebHost.

    https://www.ads-software.com/extend/plugins/better-wp-security/

Viewing 11 replies - 16 through 26 (of 26 total)

  • Email Address Encoder doesn’t touch the .htaccess file.

    I was in a panic at the time, guess it’s safe to reinstall that one (thanks). Tell you the truth, none of the other ones I deleted mention htaccess either, I didn’t expect it to be effected, so was a shocker. Still not sure which of the others caused the issue, but I’m pretty sure I’ll be installed the Better WP plugin again when I get some time, maybe just avoid the others then.

    Thanks for the follow up @malawimama. Sounds like an awefully weird issue there. I would be willing to bet it was another security plugin (a lot of us use .htaccess for our “magic”).

    I’m dealing with the same issue. Things seemed fine after enabling .htaccess protection but after the login was timed out, I’m getting a 500 error.

    I also have Broken Link Checker and am trying to restore my .htaccess to see if that was the conflict.

    I’m having trouble getting my site back online. Did you guys just delete the lines between Better WP Security begin and end?

    I changed the name of the folder of Better WP Security and everything came back. Let you know if I find out what the issue is…

    I’m now getting 500 errors the moment I network activate the plugin. I tried dropping the bwps tables but I’m not sure where the option for htaccess protection is stored. Anyone know where that would be? The only bwps tables I see are bwps_lockouts and bwps_log.

    Update: This is in my .htaccess and everything is fine. BWPS is deleted.

    https://pastebin.com/raw.php?i=KPPGwLUh

    500 errors are almost certainly a conflict with another plugin’s .htaccess rules.

    My .htaccess has the bwps rules written regardless of plugin activation, yet activating the plugin causes 500 errors. Renaming or removing the plugin folder has the site back to normal.

    Any ideas?

    @archonic that is a strange one. Can you see in your error logs what specifically is causing the 500 errors?

    I’ve commented out all lines of my .htaccess except those of BWPS’s. It’s still giving me 500 errors as long as the plugin is enabled. Even deleting .htaccess gives 500 errors as long as the plugin is enabled.

    The 500 errors aren’t causing any error_log file activity in public_html but here’s some server logs. This appears many times:

    [Wed Aug 29 18:12:55 2012] [warn] RewriteCond: NoCase option for non-regex pattern '-f' is not supported and will be ignored.

    This appears twice:

    [Wed Aug 29 18:13:02 2012] [error] [client 66.249.68.203] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.

    Well, I tried again, this time, very carefully turning on different options, and everything was fine last night, then today, the site was down again – both the admin and frontend, and this is the only plugin I had installed (deleted everything else, other than slideshows and aesthetics). Both the admin and frontend were just white pages.

    I deleted the plugin and everything is working again, so I think there’s still something up with the code. If it ever gets fixed though, please send me a response, I’d like to give it another try in the future.

    Thanks!~

Viewing 11 replies - 16 through 26 (of 26 total)
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