Plugin breaking Category edit pages

  • Resolved bencox

    (@bencox)


    4 years ago

    When I edit a product category I get this error at the top of the page and the edit page does not load in properly.

    Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 4096 bytes) in /homepages/34/d644092781/htdocs/clickandbuilds/CustomCarpRigs/wp-content/plugins/facebook-for-woocommerce/includes/Products/FBCategories.php on line 47

    I have deactivated the FB plugin for now and all is working as it should.

    I have got the latest version of the plugin (2.1.4) and WP (5.5.3) and WooCommerce (4.7)

    Ben

    • This topic was modified 4 years ago by bencox.
Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @bencox,

    Thanks for reaching out here. Happy to help you with this!

    I took a quick look at the code that is referenced in the error here. Certainly, there are some things happening there that could use a bit more memory than in other places, but we haven’t seen any widespread reports of this causing an issue.

    Would you please reach out to your web host and see if they are able to increase the server memory for your site? This should allow that to run successfully and avoid the error message.

    Thanks,
    Marcus

    Thread Starter bencox

    (@bencox)

    Marcus

    I have increased the PHP memory limit to 512Mb on the site and that seems to have fixed the problem.

    Thanks for your help

    Ben

    Hi @bencox,

    Thank you for keeping me updated –?that’s great news!

    Are there any other questions I can answer for you? Please don’t hesitate to let me know.

    Cheers,
    Marcus

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Plugin breaking Category edit pages’ is closed to new replies.