• Resolved Herdosratos

    (@herdosratos)


    Hello there,

    I have a problem with this plugin: It’s breaking the collaps/expand functionality of my theme. I’m using the Awakening theme. I already figured out that there has to be an issue in the javascript files somewhere.

    When I comment out the script loading in the function collapsTronicInit(), the plugin won’t work correctly – well, who wonders? But then my sub-menu items work again.

    Please solve this issue ??

    Kind regards,
    Stefan

    https://www.ads-software.com/plugins/jquery-collapse-o-matic/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Baden

    (@baden03)

    First, if you do not provide a link to your page, we can not help you troubleshoot.
    https://www.ads-software.com/support/topic/need-support-read-this-before-you-post?replies=1

    Second, if you comment out parts of the plugin, we can not help you troubleshoot.

    Please reinstall the latest version of Collapse-O-Matic and provide a link to your page. Most likely it is an issue with either your theme or another plugin. Often it is the way other plugins and themes force-load older version of jQuery.

    Thread Starter Herdosratos

    (@herdosratos)

    Hello Baden,

    I’m sorry that I didn’t link the site, but it’s currently only in our development environment and not available for public use.

    Thanks for your feedback, I will investigate the issue with the jQuery loading. It might be the theme that is broken.

    Greetings

    Plugin Author Baden

    (@baden03)

    Stefan,
    A good article on troubleshooting jQuery issues with Themes and Plugins can be found here: https://msyk.es/blog/prevent-jquery-wordpress-theme/

    Also, if you get stuck, we would be happy to take a peek. Simply contact us at info [at] twinpictures [dot] de and reference this thread and we’ll be happy to help get you back on track.

Viewing 3 replies - 1 through 3 (of 3 total)
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