• Resolved synergy777

    (@synergy777)


    The plugin is deactivated at moment so that the website isn’t down. After activating the plugin and selecting all options, it greatly increased my website speed and score. Things work well for a short time. Then, my website breaks and all you get full screen of meaningless text when trying to view the website. I have tried disabling the gzip option to see if that was the issue to no avail. Permission is set to 0644 and mod_expires is enabled by default on my server. I do not have a plugin conflict that I’m aware of. Any help would be appreciated. Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • I have the same issue! Though only on mobile devices, desktop browsers have no issues. I have deactivated the plugin, after that the website works normally again.

    Thread Starter synergy777

    (@synergy777)

    Same here, when I deactivate the plugin, the website works normally again. I hope they respond with a solution soon. I may switch to WP Rocket. It doesn’t get the improvement on scores with websites like Pingdom and GT Metrix, but supposedly those scores are not really valid anyway. I’m hearing that we should ignore the satisfaction and obsession with getting that A rating, and focus on the actual load/speed time we get when clicking through the websites. I hear WP Rocket does just that. I was very happy though with the results with this plugin, if it would just work. ??

    Thread Starter synergy777

    (@synergy777)

    Any chance we can get some help with this issue?

    Plugin Author Passionate Brains

    (@passionatebrains)

    Hi, synergy777 and emster83
    Sorry to know you that you guys faced issues and late reply for same.
    Let me know if you guys still facing any issues it will help to make plugin more better and user friendly.

    Since I got no reply (it has been 2 months!) I have removed the plugin and I am not willing to try it again any time soon.
    I think synergy777 has explained the issue well enough for you to try and solve the issue.

    Plugin Author Passionate Brains

    (@passionatebrains)

    Hi, emster83

    Sorry for you that you not received quick reply last time!

    Presently we have 3K+ live installations of plugin and I regularly test plugin for any error in code but after redoing whole test all working fine at my end and i think it is true for others as well who currently using present plugin.

    Problem you guys faced must be associated with some theme or plugin files compatibility issue with this plugin and you currently not using plugin so I can not check for this compatibility issue.

    So I am marking this resolved for now. If you try this plugin in future and face any problem create a new topic I will very happy to assist on this.

    Have a Great Time and Thanks for writing here.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Plugin Breaking Website’ is closed to new replies.