Plugin breaks Display Customizer

  • Resolved jvdurme

    (@jvdurme)


    3 years, 4 months ago

    Hello,

    Great and easy plugin, but it breaks the Dashboard > Display > Customize tool.
    When the plugin is enabled, clicking “Customize” raises a critical error and white screen.
    Disabling the plugin fixes the Customizer again. Using OceanWP theme.
    What can I do to fix this?

    Thanks for any help!

    Joost

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author wpdevelop

    (@wpdevelop)

    Hello.
    Please recheck your error.log in your server configuration, about any relative errors. If you can not find error.log file, please contact support of your hosting company about helping in finding this file.
    Thank you.

    Thread Starter jvdurme

    (@jvdurme)

    Hello,

    I found this error in the log:

    [Sun Nov 07 13:40:58.038564 2021] [lsapi:error] [pid 21555:tid 47306057381632] [client 2a02:a03f:e69f:ba00:41a7:9fa7:1b0a:7534:17172] [host www.apotheekbogaerts.be] Backend fatal error: PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 32768 bytes) in /home/apothe1q/public_html/wakken/wp-content/plugins/woocommerce/packages/action-scheduler/classes/abstracts/ActionScheduler_Lock.php on line 1\n, referer: https://www.apotheekbogaerts.be/wakken/wp-admin/customize.php

    grtz.

    Plugin Author wpdevelop

    (@wpdevelop)

    Hello.

    That error is mean that system have not enough memory for the script execution.

    Can you ask your system administrator or support of hosting? company to increase memory in PHP configuration (in php.ini file), then you can restart your web-server and test it again.

    Also if its not help try to ask also set longer time for the script execution at the same php configuration file.

    Kind Regards.

    Thread Starter jvdurme

    (@jvdurme)

    Hi there,

    Problem solved!
    I was able to increase the php memory and now everything works again.
    Thanks for the good help!

    grtz,

    Joost

    Plugin Author wpdevelop

    (@wpdevelop)

    You are welcome.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Plugin breaks Display Customizer’ is closed to new replies.