Plugin breaks site when enabled

  • Resolved pkonstant

    (@pkonstant)


    7 years ago

    I had added the IBM Watson plugin to my wordpress site and everything was working as expected until some time ago.

    We updated the Watson plugin to its latest version and the whole site broke. Nothing but a blank page was presented. When disabling the plugin the site returned to its correct working order.

    Tested with both Chrome and Firefox.
    Wordpress version 4.9.4
    X Theme version 5.2.5
    Watson plugin version 0.5.6

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor cognitiveclass

    (@cognitiveclass)

    Hi,

    Would you happen to know which version of the plugin were you using before you updated?

    Regards,
    Cognitive Class

    Thread Starter pkonstant

    (@pkonstant)

    Thanks for the quick response.It was 0.4.x. I cannot remember exactly the last digit.

    If it helps, it was the current version in mid November 2017.

    Regards

    Hello there. I seem to be having the same problem. When I enable the chatbot on a specific page, that page goes completely blank when loaded, with no sign of the chatbot box. The rest of the site woks fine, this only happens on the page that the chatbot is set to appear. Please help, thanks.

    • This reply was modified 6 years, 11 months ago by jzanoletty.
Viewing 3 replies - 1 through 3 (of 3 total)
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