Plugin breaks website

  • Resolved Wendihihihi

    (@wendihihihi)


    7 years, 1 month ago

    10 hours ago your plugin update broke my website. You said you’d come with a fix. I suggest you don’t let websites be blank for such a long period. Why don’t you just roll-back the previous version.

    Also many people won’t have a clue now why their website is offline at the moment. They don’t know where to look. That’s bad. How are you going to reach them to tell them how to fix it? They cannot update the plugin manually because they cannot login.

Viewing 3 replies - 16 through 18 (of 18 total)
  • Plugin Author Icegram

    (@icegram)

    @wendihihihi,

    I’m on php 5.6 and 3.4.1 is still broken. What php version did you use to develop?

    We have tested version 3.4.1 from php 5.2 to php 7.1 and it works across all versions.

    @samanthacfischer,

    Also, if I have already deleted it, will my subscriber list come back or is that lost forever?

    No data will be lost.

    It worked. My subscribers are even still there. Thank you

    You are welcome.

    @jsmo,
    Version 3.4.1 is working fine. Can you let us know what php version you are using on your site?

    On my site (WP 4.8.2 too) blank page etc.
    Will stay in 3.3.5 until I find a substitution ??

    Plugin Author Icegram

    (@icegram)

    @jsmo ,

    Can you let us know what php version you are using on your site?

Viewing 3 replies - 16 through 18 (of 18 total)
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