Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author ali2woo

    (@ali2woo)

    Hello, perhaps this issue is related with third-party plugin or your website theme? Because when we check an editing order on our demo website (you can check it yourself too): https://demo.ali2woo.com/wp-admin
    it works fine

    Thread Starter joyryde

    (@joyryde)

    We use Neve theme, and the issue resolves itself when we deactivate this plugin.

    Plugin Author ali2woo

    (@ali2woo)

    Perhaps that theme redefine default woocommerce templates which expect our plugin. If you really need that we can open a custom job and add styles for your theme, but this is out of scope of this support. Please contact our support center: https://support.ali2woo.com/

    Thread Starter joyryde

    (@joyryde)

    We use the paid version of your plugin and this is still happening. We need this fixed ASAP and your support doesn’t respond via your website.

    Thread Starter joyryde

    (@joyryde)

    The CSS issue is native to Woocommerce, so it’s not coming from another plugin.

    The invalid code is:

    #order_data .order_data_column {
        width: 32%;

    When you manually force the code to be width: 100%; it resolved the issue. So please update your plugin.

    • This reply was modified 1 year, 4 months ago by joyryde.
    Plugin Author ali2woo

    (@ali2woo)

    We have received your ticket in our support center. Since you’re using premium plugin version, let’s continue the conversation there.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Plugin Breaks Woocommerce “Add Order” Screen’ is closed to new replies.