Plugin broke after latest upgrade

  • Resolved mongobongo

    (@nima1981)


    1 year, 3 months ago

    The posts are no longer being sent to Facebook since the most recent plugin upgrade.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Uncanny Automator

    (@uncannyautomator)

    Sorry to hear about that! Do you happen to recall the version you updated from? The last updated related to Facebook Pages was included in version 4.16.0.2, which was released on July 18th. Would you have been on a version older than that when you updated to 5.0?

    To help resolve the issue we were wondering if you could try a few things:

    • Try disconnecting and then reconnecting your Facebook Pages account at Automator > App integrations > Facebook Pages.
    • If that doesn’t work, check the action log at Automator > Logs > Action log to see if there are any error messages listed there related to Facebook Pages.
    • If you’re not seeing any entries there, it’s possible the trigger is failing, not the action. Can you confirm whether the recipe is being triggered at all since the last update?

    If you happen to have a Pro license, also send an email to [email protected] and we may be able to help you more quickly by getting some info about your site that we wouldn’t ask you to post here.

    Thanks!

    Plugin Contributor Uncanny Automator

    (@uncannyautomator)

    Since it has been a month since the last update, we’ll go ahead and mark this as closed. Let us know though if you still need assistance.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Plugin broke after latest upgrade’ is closed to new replies.