Plugin Broken

  • Resolved joshdthomas1

    (@joshdthomas1)


    7 years, 11 months ago

    I am getting a JS error from your plugin:
    /rd-hover-effects/js/modernizr.custom.js?ver=56feff05b7ff060e8eec72c4c793907b 404 (Not Found)

    I have fully updated wordpress and all plugins, this error did not clear.

    I even searched your plugin files and no such named folder or file exists.

    How do I resolve this issue?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author CodeCans

    (@mr_sagar)

    Hi,
    Please Upgrade Latest Version.
    Hope your problem will solve
    Let us know if you need any assistance.
    Best Regard
    CodeCans Team

    Thread Starter joshdthomas1

    (@joshdthomas1)

    I have version 4.7 and the plugin is not requesting to update.

    The page is still broken.

    • This reply was modified 7 years, 10 months ago by joshdthomas1.
    Plugin Author CodeCans

    (@mr_sagar)

    Hi,
    Latest Version Is 4.7.1
    did you upgrade the new version?
    your site problem still is there??
    Let us know
    Thanks

    Thread Starter joshdthomas1

    (@joshdthomas1)

    I have updated to the latest version 4.7.1 and the page is still broken. I deactivated and reactivated the plugin. I even did a force-reinstall of the latest wordpress update.

    The plugin is still broken on our page.

    Plugin Author CodeCans

    (@mr_sagar)

    Hi,
    There is nothing Reason to getting error. we are using good. it’s may be your theme issue.

    for security reason please send email to support@codecans.com with your login details.

    We will check and give you proper solution.
    Regard
    CodeCans

    Thread Starter joshdthomas1

    (@joshdthomas1)

    Our issue is now resolved thanks to the direct help from CodeCans Support.

Viewing 6 replies - 1 through 6 (of 6 total)
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