Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Jan-Peter

    (@starguide)

    Hi Florian,

    sorry to hear that. We haven’t had this issue yet, so I’ll need a bit more information. Where do you see this code? In the WordPress plugin editor or anywhere else? What happened after the update exactly? Any error messages?

    For the beginning please try to delete the plugin completely and reinstall it, using the plugin page in the admin area of WordPress. Simply search for shariff and choose the Shariff Wrapper for a fresh install. If any error messages appear, please report them.

    Thank you for your help in this matter.

    JP

    Thread Starter flomei

    (@flomei)

    Hi JP,
    I will give the reinstall a try and come back to this topic afterwards.

    Thread Starter flomei

    (@flomei)

    Alright, I tried uninstalling and reinstalling and the problem resides.

    I receive the following error message:

    Fatal error: Call to undefined function hash() in /var/www/www.longo.media/htdocs/wp-content/plugins/shariff/shariff.php on line 555

    I don′t think our Apache has lost its hash() function somehow, so what could be the cause of this?

    Plugin Author Jan-Peter

    (@starguide)

    That is strange indeed. Just in case, if you know how to, could you check what PHP version you are using and possibly, if the hash extension is enabled (phpinfo() has an own section about hash including, if it is enabled and with which options)? It would be odd for a server nowadays to run PHP < 5.2 or to have the hash extension not installed and activated by default, but just to be sure that it hasn’t gotten disabled by accident.

    Also are you running your own server or which hosting company are you using?

    Cheers,
    JP

    Thread Starter flomei

    (@flomei)

    This could very well be the problem, the server is running PHP 5.2.13. It′s about to get moved to another hoster but until then it should run.

    Which version should I use for backwards compatibility?

    Plugin Author Jan-Peter

    (@starguide)

    Our plugin has the same basic requirements as WordPress itself. So you can use this as a reference:

    https://www.ads-software.com/about/requirements/

    Newer versions, all the way up to PHP 7.0 are not a problem with our plugin. In general, I would follow the WordPress recommendations in the above link.

    You also need to make sure that the hash extension is not disabled. The easiest way to do that is to create a phpinfo page and check, if it has a hash section and what is shown there (How-to: https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page).

    Cheers,
    JP

Viewing 6 replies - 1 through 6 (of 6 total)
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