• Resolved phoenixseolab

    (@phoenixseolab)


    Hello,

    As others have mentioned, this plugin has become broken with the Divi 3.16 update. Please let us know if this will be fixed promptly or if we should find an alternative solution.

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • I’ve found a temporal solution for this
    go to the js folder in the plugin in the file front.js
    find
    {if(!et_animation_data||!et_animation_data.length>0)return null;
    and change it for this
    {if(!et_animation_data||!et_animation_data.length>0)var et_animation_data = [];

    with that it worked for me

    or find
    {if(!et_animation_data||!et_animation_data.length>0)return!1;
    and replace with
    {if(!et_animation_data||!et_animation_data.length>0)var et_animation_data = [];

    Same problem here.
    leonelo fix (the felix variant) worked for me too (anchor on button).

    Still waiting for a plugin update from the author.

    The problem is on the DIVI side. I contacted DIVI Team them with the problem and wrote off:

    I apologize for the delay and I would like to thank you for the patience so far.
    I tried the popup plugin and found the issue with the latest version. I will forward this bug report to our developer team and will solve the bug for further updates.
    Let me know if you have any further questions, and I’ll be happy to help.

    and two mail from DIVI Team:

    I understand your concern. Unfortunately, there is no ETA on a solution that I can provide at this time. Though I can assure you that issues are addressed as quickly as possible based on our development team’s current workload and the severity of the issue when compared to the severity of other open issues.

    Plugin Contributor Philipp Stracker

    (@strackerphil-1)

    Thanks for your feedback!

    Unfortunately, I was out of office for a few weeks and did not have time to review the issue earlier.

    I can reproduce the issue and found the incompatibility in the plugins javascript. At the moment I am working to find a solution for this, but cannot give you an exact ETA how long it will take.

    I’ll let you know once I found a solution.

    Philipp ??

    Plugin Contributor Philipp Stracker

    (@strackerphil-1)

    Hey guys, a quick heads-up: Version 1.2.2 fixes the issue with Divi 3.1.16 and higher. But let me know if you still experience a problem after the update!

    Philipp ??

Viewing 6 replies - 1 through 6 (of 6 total)
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