[Plugin: BuddyStream] Avoid. Terrible product, terrible support.

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  • do you have an alternative ;] ?

    That’s not really the point, chlitto.

    Blame-shift to the consumer if you like, but paid WordPress plugins carry special customer service burdens, and the end-user has a right to expect better-than-average performance. This goes doubly for a plugin like BuddyStream that costs more than $50.

    When a developer like Blackphantom sells a defective plugin, and makes no reasonable attempts to fix it, offer support, or provide refunds, it’s engaging in deception and petty theft.

    The consumer bears some responsibility for his/her purchase. Hence my “Caveat emptor” comment. However, they have a right to expect retailers who sell defective products — either knowingly or unknowingly — to make amends.

    I’m glad i read this, was just about to sign up.
    I’ll give it a miss now.

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