Plugin caused 502 error

  • Resolved gaa23

    (@gaa23)


    5 years ago

    I had to disable this promising plugin because it caused a 502 error on my product category and some of my product pages.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author WPClever

    (@wpclever)

    Hi @gaa23 ,

    Kindly visit our site via this page and submit a support ticket or send an email directly to our developers for a quick check on your site. Please provide as many details as possible in your message: plugin version, theme name, other WooCommerce plugins, back-end setting screenshots, link to your site/ product with timer in the front-end. Our devs will be pleased to help you.

    Best regards.

    Thread Starter gaa23

    (@gaa23)

    Yeah unfortunately can’t do that – this was just for 1 product, can’t have my whole store down.

    But I can tell you it is the latest plugin version, Divi theme, mostly YITHemes Woo Plugins, settings were default.

    Plugin Author WPClever

    (@wpclever)

    Hi @gaa23,
    I’d like to apologize for having forgotten to add the link to our site. This is my mistake. Have you got the help you need from our support team? If you still struggle, kindly visit our help forum and submit a ticket to connect to our devs. We’re glad to help our dear users.
    All the best.

    I also got a 503 error each time I activate this plugin. I also can not have the website down for testing. Your forum seems it is for customers.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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