Plugin causes a fatal error on my site.

  • Resolved direktorobi

    (@direktorobi)


    1 month ago

    My site has crashed with a fatal error and I’m getting the following error message: 

    An error of type E_ERROR was caused in line 789 of the file /var/www/vhosts/ta/tc/wp-content/plugins/floating-awesome-button-premium/src/Helper/FAB/FABItem.php. Error message: Uncaught TypeError: Fab\Helper\FABItem::isToBeDisplayed(): Return value must be of type bool, array returned in /var/www/vhosts/ta/tc/wp-content/plugins/floating-awesome-button-premium/src/Helper/FAB/FABItem.php:789

    Stack trace:

    #0 /var/www/vhosts/ta/tc/wp-content/plugins/floating-awesome-button-premium/src/Model/Fab.php(184): Fab\Helper\FABItem->isToBeDisplayed()

    #1 /var/www/vhosts/ta/tc/wp-content/plugins/floating-awesome-button-premium/src/Controller/Frontend/Frontend.php(223): Fab\Model\Fab->get_lists_of_fab()

    #2 /var/www/vhosts/ta/tc/wp-includes/class-wp-hook.php(322): Fab\Controller\Frontend->fab_register_widget()

    #3 /var/www/vhosts/ta/tc/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()

    #4 /var/www/vhosts/ta/tc/wp-includes/plugin.php(517): WP_Hook->do_action()

    #5 /var/www/vhosts/ta/tc/wp-includes/widgets.php(1870): do_action()

    #6 /var/www/vhosts/ta/tc/wp-includes/class-wp-hook.php(324): wp_widgets_init()

    #7 /var/www/vhosts/ta/tc/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()

    #8 /var/www/vhosts/ta/tc/wp-includes/plugin.php(517): WP_Hook->do_action()

    #9 /var/www/vhosts/ta/tc/wp-settings.php(704): do_action()

    #10 /var/www/vhosts/ta/tc/wp-config.php(87): require_once('...')

    #11 /var/www/vhosts/ta/tc/wp-load.php(50): require_once('...')

    #12 /var/www/vhosts/ta/tc/wp-admin/admin.php(34): require_once('...')

    #13 /var/www/vhosts/ta/tc/wp-admin/plugins.php(10): require_once('...')

    #14 {main}

    ? thrown
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support wpkina

    (@wpkina)

    Hi @direktorobi,

    Sorry for the late response, and thank you for your patience! ??

    The issue might have been caused by our recent update release. We’ve just released version 1.10.1, which includes several fixes and improvements. Could you please update to the latest version and check if the issue is resolved?

    Let us know if you need any further assistance. Thanks for your support! ??

    Thread Starter direktorobi

    (@direktorobi)

    This issue is NOT resolved. Even with the update, I still have the same issue!

    When I activate the plugin, I get a 502 Error. I actually paid for the Premium app too and have gotten no response!

    An error of type E_ERROR was caused in line 817 of the file /var/www/vhosts/tc.net/ts/wp-content/plugins/floating-awesome-button/src/Helper/FAB/FABItem.php. Error message: Uncaught TypeError: Fab\Helper\FABItem::isToBeDisplayed(): Return value must be of type bool, array returned in /var/www/vhosts/tc.net/ts/wp-content/plugins/floating-awesome-button/src/Helper/FAB/FABItem.php:817

    Stack trace:

    #0 /var/www/vhosts/tc.net/ts/wp-content/plugins/floating-awesome-button/src/Model/Fab.php(184): Fab\Helper\FABItem->isToBeDisplayed()

    #1 /var/www/vhosts/tc.net/ts/wp-content/plugins/floating-awesome-button/src/Controller/Frontend/Frontend.php(225): Fab\Model\Fab->get_lists_of_fab()

    #2 /var/www/vhosts/tc.net/ts/wp-includes/class-wp-hook.php(322): Fab\Controller\Frontend->fab_register_widget()

    #3 /var/www/vhosts/tc.net/ts/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()

    #4 /var/www/vhosts/tc.net/ts/wp-includes/plugin.php(517): WP_Hook->do_action()

    #5 /var/www/vhosts/tc.net/ts/wp-includes/widgets.php(1870): do_action()

    #6 /var/www/vhosts/tc.net/ts/wp-includes/class-wp-hook.php(324): wp_widgets_init()

    #7 /var/www/vhosts/tc.net/ts/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()

    #8 /var/www/vhosts/tc.net/ts/wp-includes/plugin.php(517): WP_Hook->do_action()

    #9 /var/www/vhosts/tc.net/ts/wp-settings.php(704): do_action()

    #10 /var/www/vhosts/tc.net/ts/wp-config.php(87): require_once('...')

    #11 /var/www/vhosts/tc.net/ts/wp-load.php(50): require_once('...')

    #12 /var/www/vhosts/tc.net/ts/wp-admin/admin.php(34): require_once('...')

    #13 /var/www/vhosts/tc.net/ts/wp-admin/plugins.php(10): require_once('...')

    #14 {main}

    ? thrown
    Moderator Support Moderator

    (@moderator)

    I actually paid for the Premium app too and have gotten no response!

    I am sorry to hear that but if the developer supports customers here then they risk getting into real trouble.

    For pro or customer support, please contact the developer on their site. This includes pre-sales information.

    As the developer is aware, customers may not be supported on this site.

    https://www.ads-software.com/support/guidelines/#do-not-post-about-commercial-products

Viewing 3 replies - 1 through 3 (of 3 total)
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