Plugin causes server overload

  • Hi, we were contacted by our client’s hoster about them having to temporarily shut down our client’s website due to something in the wordpress installation causing a server overload.
    After trying to narrow down the problem, it seems the overload is caused by the WP Store Locator plugin.
    Logs are pointing towards excessive hits on the wp-cron and admin-ajax.phps.
    We’ve deactivated the plugin, which fixed the server load, but of course we would like to continue using the plugin.

    Is there any way you could help us?

    Thanks!

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  • Hi!

    I’m sorry you are having trouble with wp store locator. Actually this is, as far as I can remember, the first time an issue like this has been reported. The plugin itself is quite efficient and it hasn’t cause performance issues in the past. So let me know more info about your installation.. is it a website with huge amounts of traffic?

    As you probably know, the admin-ajax.php file contains all the code for routing AJAX requests on WordPress. Its primary purpose is to establish a connection between the client and the server using AJAX, and it is used by many plugins.

    If you have narrowed down the issue and the server overload disappears when disabling wp store locator, then it would be very useful if you could provide us with some of the logs, or with a sample of the requests that are made to admin-ajax.php on behalf of wp store locator.

    You can share the details here or, if you’d prefer some privacy, you can also open a support ticket with us.

    Looking forward to hearing from you,

Viewing 1 replies (of 1 total)
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