Plugin Causing 504

  • Resolved bsimp6983

    (@bsimp6983)


    2 years, 11 months ago

    Activating this plugin is causing my site to crash/timeout error 504 tested by disabling all my plugins and leaving this one to activate last. Times out and crashes site..

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  • Thread Starter bsimp6983

    (@bsimp6983)

    Nevermind I see the status page states you are having major outages with your server..

    Hi @bsimp6983,

    This is Ilnur from Ecwid.

    Yep, we had a downtime issue yesterday, more details can see on the status page https://status.ecwid.com. We are deeply sorry for this issue. Our developers took care of the issue, it has been resolved. All the Ecwid data is kept intact and everything is back to normal; Ecwid admins and storefronts should load without any errors or delays. Our team will continue investigating the cause of it to make sure it won’t happen again.

    We will make improvements to the plugin to avoid such problems.

    Thank you for your message, appreciate it!

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