Plugin causing and/or not responding to http500 errors

  • Resolved graftedin

    (@graftedin)


    5 years, 7 months ago

    The plugin is either causing or not responding to server time outs. This is preventing other payment options like paypal from working correctly too.

    HTTP500: SERVER ERROR – The server encountered an unexpected condition that prevented it from fulfilling the request.
    (XHR)POST – /?wc-ajax=wc_stripe_get_cart_details

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support melinda a11n

    (@melindahelt)

    Automattic Happiness Engineer

    Please contact us at WooCommerce.com > My Account > Tickets. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.

    Thread Starter graftedin

    (@graftedin)

    I will not login through wordpress.com just so that I can login to woocommerce just so that I can submit a bug ticket. Why have you made this so complicated?!

    And it doesn’t even work correct. I signed up under dummy account because I don’t want to login to wordpress.com and now I can’t log out of it. You DON’T HAVE A COMPLETE SUPPORT SOLUTION and yet you want to FORCE us to use it rather than use the one here that does actually work at www.ads-software.com.

    Woocommerce obviously does not really want to support the designers and developers that use and recommend your plugins…AND WHO PAY YOUR BILLS!

    Plugin Support melinda a11n

    (@melindahelt)

    Automattic Happiness Engineer

    Hi there!

    We’ll need to look at your site error logs to see what is causing the 500 error, and it’s not possible to do that via a forum.

    We do require an account to access support. If you are having trouble with your account, you can use https://woocommerce.com/contact-us/ to contact us.

    Thread Starter graftedin

    (@graftedin)

    You guys need to get rid of the wordpress.com!

Viewing 4 replies - 1 through 4 (of 4 total)
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