plugin causing errors on divi theme

  • Resolved lordsnake

    (@lordsnake)


    2 years, 4 months ago

    I use DIVI theme/builder on my website, and this plugin has broken the WYSIWIG editor (tinyMCE)

    Using the chrome debug tools I found the following error, which was coming from your plugin. disabling the plugin solves the issue.

    base.js?ver=2.4.9:3 Uncaught TypeError: wp.domReady is not a function
    at base.js?ver=2.4.9:3:4
    at base.js?ver=2.4.9:5:37`

    which in turn causes this error

    tinymce.min.js?ver=6.0.1:2 Uncaught Error: Node cannot be null or undefined
    at Object.ir [as fromDom] (tinymce.min.js?ver=6.0.1:2:46730)
    at ip (tinymce.min.js?ver=6.0.1:2:187777)
    at tinymce.min.js?ver=6.0.1:2:350299
    at tinymce.min.js?ver=6.0.1:2:99322
ir @ tinymce.min.js?ver=6.0.1:2
ip @ tinymce.min.js?ver=6.0.1:2
(anonymous) @ tinymce.min.js?ver=6.0.1:2
(anonymous) @ tinymce.min.js?ver=6.0.1:2
setTimeout (async)
throttle @ tinymce.min.js?ver=6.0.1:2
r @ tinymce.min.js?ver=6.0.1:2
C @ tinymce.min.js?ver=6.0.1:2
d @ tinymce.min.js?ver=6.0.1:2
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WP AutoTerms

    (@wpautoterms)

    Hello!

    Please send us a message from WP AutoTerms > Help > Contact us with the “Extended” option selected in order to replicate this and troubleshoot it.

    It may be from the theme or some plugin being used.

    The following scripts should be excluded if you’re using SG Optimizer or some caching plugins:

    /plugins/auto-terms-of-service-and-privacy-policy/js/base.js
/plugins/auto-terms-of-service-and-privacy-policy/js/wpautoterms.js

    Kindly send us a message to get a better picture of the error here.

    Thread Starter lordsnake

    (@lordsnake)

    I have already removed the plugin from my site, this is just FYI

    Plugin Author WP AutoTerms

    (@wpautoterms)

    Got it.

    For anyone that visits this support thread, below are a couple of notes to keep in mind.

    We’d recommend getting in touch with us from WP AutoTerms > Help > Contact us with the “Extended” option selected in order to replicate this and troubleshoot it.

    ## Exclude WP AutoTerms specific JS files

    The below JS files loaded by WP AutoTerms should be excluded if you use plugins such as SG Optimizer, WP Rocket.

    /plugins/auto-terms-of-service-and-privacy-policy/js/base.js
/plugins/auto-terms-of-service-and-privacy-policy/js/wpautoterms.js

    ## Disable the plugin(s) noted in Developer Tools > Console

    For example, if a plugin uses TinyMCE, try to disable that plugin and see if the error persists.

    ## Plugins up-to-date

    Make sure your plugins are up-to-date.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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