Plugin causing Fatal error when active / compatibility

  • Hello! First I want to say that our non-profit organization LOVES your plugin and we very much want to keep using it.

    That being said, we’re coming across a serious compatibility issue with the plugin: Ultimate Membership Pro. URL for their plugin: https://wpindeed.com/

    When their plugin and your plugin are active at the same time, we get a Fatal error when someone tries to reset their password. Is there a way to fix this? We need both plugins active and both are vital to the functionality of our website.

    Thanks!

    Greta

    Fatal error: Uncaught Error: Call to a member function get_page_permastruct() on null in /home1/agsgerbi/public_html/us/wp-includes/link-template.php:357 Stack trace: #0 /home1/agsgerbi/public_html/us/wp-includes/link-template.php(320): _get_page_link(Object(WP_Post), false, false) #1 /home1/agsgerbi/public_html/us/wp-includes/link-template.php(144): get_page_link(Object(WP_Post), false, false) #2 /home1/agsgerbi/public_html/us/wp-content/plugins/indeed-membership-pro/utilities.php(3903): get_permalink(Object(WP_Post)) #3 /home1/agsgerbi/public_html/us/wp-content/plugins/indeed-membership-pro/utilities.php(3220): ihc_replace_constants(‘<p>Hi Greta Kra…’, 17, false, false, Array) #4 /home1/agsgerbi/public_html/us/wp-content/plugins/indeed-membership-pro/classes/ResetPassword.class.php(81): ihc_send_user_notifications(17, ‘reset_password’, false, Array) #5 /home1/agsgerbi/public_html/us/wp-content/plugins/indeed-membership-pro/classes/ResetPassword.class.php(61): IHC\ResetPassword->do_reset_password(’17’) #6 /home1/agsger in /home1/agsgerbi/public_html/us/wp-includes/link-template.php on line 357

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author xnau webdesign

    (@xnau)

    Well, this being a premium plugin, they are more likely to be able to tell you what the specific incompatibility is. I can’t tell from the error messages you’ve included. Participants Database doesn’t interact with the WP_Post object, so it’s not clear how the plugin is involved in this problem.

    Thread Starter agsrescue

    (@agsrescue)

    Hi and thank you for your answer. We did probe a bit farther with the author of the premium membership plugin, and they said:

    “On your WP there seems to be an issue with get_page_permastruct() function and because of that with get_permalink() functions. Both are default official WP functions and should have no issue if no other scripts affects the WP core files.”

    The coding of WP is a bit beyond my comprehension level so please forgive me if my question seems ignorant: Does Participants Database interact or have anything to do with the get_page_permastruct() or get_permalink() functions? Or any WP core functions?

    Plugin Author xnau webdesign

    (@xnau)

    The only possibility I see here is with the Pretty Permalinks add-on for Participants Database. Are you using that? That does modify how site URLs are interpreted (which is how permalinks are used), but of course, I am using approved “plays nice with others” methods for doing that.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Plugin causing Fatal error when active / compatibility’ is closed to new replies.