Plugin causing issues with WooCommerce Shipping Labels
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Just a heads up, but this plugin was causing issues with the create shipping label option taking 60+ seconds to load properly. Sometimes it would not load at all and cause a 503 server error. https://imgur.com/q7udYHN
After deactivating the plugin, everything works as normal again.
The page I need help with: [log in to see the link]
Viewing 7 replies - 1 through 7 (of 7 total)
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Hi there,
Could you copy and paste your site’s system status report into this forum? You can get it from your dashboard by going to WooCommerce—> Status.
Looking forward to hearing from you!
Ross
This is without the plugin activated.
### WordPress Environment ### WordPress address (URL): https://professionalawesome.com Site address (URL): https://professionalawesome.com WC Version: 3.9.1 REST API Version: ? 1.0.7 Log Directory Writable: ? WP Version: 5.3.2 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: – ### Server Environment ### Server Info: LiteSpeed PHP Version: 7.2.27 PHP Post Max Size: 250 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.62.0 OpenSSL/1.0.2k SUHOSIN Installed: – MySQL Version: 10.3.21-MariaDB-log-cll-lve Max Upload Size: 250 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 3.9.1 WC Database Prefix: qjm_ Total Database Size: 97.74MB Database Data Size: 85.85MB Database Index Size: 11.89MB qjm_woocommerce_sessions: Data: 0.15MB + Index: 0.01MB + Engine MyISAM qjm_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM qjm_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM qjm_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM qjm_woocommerce_order_items: Data: 0.08MB + Index: 0.04MB + Engine MyISAM qjm_woocommerce_order_itemmeta: Data: 1.06MB + Index: 0.36MB + Engine MyISAM qjm_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM qjm_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM qjm_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM qjm_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM qjm_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM qjm_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM qjm_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM qjm_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM qjm_adrotate: Data: 0.00MB + Index: 0.00MB + Engine MyISAM qjm_adrotate_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM qjm_adrotate_linkmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM qjm_adrotate_schedule: Data: 0.00MB + Index: 0.00MB + Engine MyISAM qjm_adrotate_stats: Data: 0.02MB + Index: 0.03MB + Engine MyISAM qjm_adrotate_stats_archive: Data: 0.00MB + Index: 0.00MB + Engine MyISAM qjm_adrotate_tracker: Data: 0.02MB + Index: 0.02MB + Engine MyISAM qjm_commentmeta: Data: 0.04MB + Index: 0.02MB + Engine MyISAM qjm_comments: Data: 0.75MB + Index: 0.51MB + Engine MyISAM qjm_ewwwio_images: Data: 2.16MB + Index: 1.60MB + Engine MyISAM qjm_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM qjm_litespeed_img_optm: Data: 0.00MB + Index: 0.00MB + Engine MyISAM qjm_litespeed_optimizer: Data: 0.00MB + Index: 0.00MB + Engine MyISAM qjm_ngg_album: Data: 0.00MB + Index: 0.00MB + Engine MyISAM qjm_ngg_gallery: Data: 0.00MB + Index: 0.00MB + Engine MyISAM qjm_ngg_pictures: Data: 0.00MB + Index: 0.00MB + Engine MyISAM qjm_options: Data: 17.06MB + Index: 0.18MB + Engine MyISAM qjm_postmeta: Data: 10.44MB + Index: 2.06MB + Engine MyISAM qjm_posts: Data: 9.64MB + Index: 0.78MB + Engine MyISAM qjm_sbi_instagram_feeds_posts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM qjm_sbi_instagram_posts: Data: 0.12MB + Index: 0.00MB + Engine MyISAM qjm_shipment_batch_process: Data: 0.00MB + Index: 0.00MB + Engine MyISAM qjm_smush_dir_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM qjm_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM qjm_terms: Data: 0.01MB + Index: 0.02MB + Engine MyISAM qjm_term_relationships: Data: 0.04MB + Index: 0.10MB + Engine MyISAM qjm_term_taxonomy: Data: 0.01MB + Index: 0.01MB + Engine MyISAM qjm_usermeta: Data: 0.33MB + Index: 0.21MB + Engine MyISAM qjm_users: Data: 0.02MB + Index: 0.02MB + Engine MyISAM qjm_wc_admin_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM qjm_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM qjm_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM qjm_wc_customer_lookup: Data: 0.03MB + Index: 0.03MB + Engine MyISAM qjm_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM qjm_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM qjm_wc_order_product_lookup: Data: 0.05MB + Index: 0.05MB + Engine MyISAM qjm_wc_order_stats: Data: 0.03MB + Index: 0.03MB + Engine MyISAM qjm_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM qjm_wc_product_meta_lookup: Data: 0.04MB + Index: 0.10MB + Engine MyISAM qjm_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM qjm_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM qjm_woo_shipment_status_email: Data: 0.00MB + Index: 0.00MB + Engine MyISAM qjm_woo_shippment_provider: Data: 0.01MB + Index: 0.00MB + Engine MyISAM qjm_wpfm_backup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM qjm_yoast_seo_links: Data: 0.03MB + Index: 0.01MB + Engine MyISAM qjm_yoast_seo_meta: Data: 0.02MB + Index: 0.02MB + Engine MyISAM vp_backup_qjm_adrotate: Data: 0.00MB + Index: 0.00MB + Engine MyISAM vp_backup_qjm_adrotate_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM vp_backup_qjm_adrotate_linkmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM vp_backup_qjm_adrotate_schedule: Data: 0.00MB + Index: 0.00MB + Engine MyISAM vp_backup_qjm_adrotate_stats: Data: 0.01MB + Index: 0.01MB + Engine MyISAM vp_backup_qjm_adrotate_stats_archive: Data: 0.00MB + Index: 0.00MB + Engine MyISAM vp_backup_qjm_adrotate_tracker: Data: 0.00MB + Index: 0.00MB + Engine MyISAM vp_backup_qjm_commentmeta: Data: 0.03MB + Index: 0.02MB + Engine MyISAM vp_backup_qjm_comments: Data: 0.93MB + Index: 0.59MB + Engine MyISAM 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Engine MyISAM vp_backup_qjm_term_relationships: Data: 0.06MB + Index: 0.12MB + Engine MyISAM vp_backup_qjm_term_taxonomy: Data: 0.01MB + Index: 0.01MB + Engine MyISAM vp_backup_qjm_usermeta: Data: 0.28MB + Index: 0.18MB + Engine MyISAM vp_backup_qjm_users: Data: 0.01MB + Index: 0.02MB + Engine MyISAM vp_backup_qjm_wc_admin_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM vp_backup_qjm_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM vp_backup_qjm_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM vp_backup_qjm_wc_customer_lookup: Data: 0.02MB + Index: 0.02MB + Engine MyISAM vp_backup_qjm_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM vp_backup_qjm_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM vp_backup_qjm_wc_order_product_lookup: Data: 0.04MB + Index: 0.04MB + Engine MyISAM vp_backup_qjm_wc_order_stats: Data: 0.02MB + Index: 0.02MB + Engine MyISAM vp_backup_qjm_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM vp_backup_qjm_wc_product_meta_lookup: Data: 0.04MB + Index: 0.09MB + Engine MyISAM vp_backup_qjm_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM vp_backup_qjm_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM vp_backup_qjm_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM vp_backup_qjm_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM vp_backup_qjm_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM vp_backup_qjm_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM vp_backup_qjm_woocommerce_order_itemmeta: Data: 0.84MB + Index: 0.30MB + Engine MyISAM vp_backup_qjm_woocommerce_order_items: Data: 0.07MB + Index: 0.03MB + Engine MyISAM vp_backup_qjm_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM vp_backup_qjm_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM vp_backup_qjm_woocommerce_sessions: Data: 0.51MB + Index: 0.02MB + Engine MyISAM vp_backup_qjm_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM vp_backup_qjm_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM vp_backup_qjm_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM vp_backup_qjm_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM vp_backup_qjm_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM vp_backup_qjm_woo_shipment_status_email: Data: 0.00MB + Index: 0.00MB + Engine MyISAM vp_backup_qjm_woo_shippment_provider: Data: 0.01MB + Index: 0.00MB + Engine MyISAM vp_backup_qjm_wpfm_backup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM ### Post Type Counts ### amn_mi-lite: 1 attachment: 1818 custom_css: 2 display_type: 7 featured_post: 1 gal_display_source: 5 jetpack-testimonial: 1 jp_img_sitemap: 3 jp_sitemap: 3 jp_sitemap_master: 3 lightbox_library: 7 ml-slide: 97 ml-slider: 40 nav_menu_item: 10 oembed_cache: 1 page: 27 post: 83 product: 34 product_variation: 796 revision: 990 safecss: 1 scheduled-action: 743 shipping_package: 1 shop_coupon: 9 shop_order: 519 shop_order_refund: 12 wafs: 1 wcs_ruleset: 1 woo_discount: 1 woo_discount_cart: 1 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (27) ### VaultPress: by Automattic – 2.1.1 Accelerated Mobile Pages: by Ahmed Kaludi Mohammed Kaludi – 1.0.21 AdRotate Banner Manager: by Arnan de Gans – 5.6.2 Akismet Anti-Spam: by Automattic – 4.1.3 Conditional Shipping for WooCommerce: by Lauri Karisola / WooElements.com – 2.0.2 – Not tested with the active version of WooCommerce Google Tag Manager for WordPress: by Thomas Geiger – 1.11.2 – Not tested with the active version of WooCommerce If Widget - Visibility control for Widgets: by Layered – 0.4 Smash Balloon Instagram Feed: by Smash Balloon – 2.1.5 Jetpack by WordPress.com: by Automattic – 8.1.1 LiteSpeed Cache: by LiteSpeed Technologies – 2.9.9.2 MetaSlider: by Team Updraft – 3.15.3 My Custom Functions: by Space X-Chimp – 4.41 Official Facebook Pixel: by Facebook – 1.8.0 Printful Integration for WooCommerce: by Printful – 2.1.9 Really Simple SSL: by Rogier Lankhorst Mark Wolters – 3.2.9 Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.2 Advanced Shipment Tracking for WooCommerce: by zorem – 2.8.4 Woo Discount Rules: by Flycart Technologies LLP – 1.9.3 WooCommerce Blocks: by Automattic – 2.5.11 – Not tested with the active version of WooCommerce Country Based Restrictions for WooCommerce: by zorem – 2.4.4 WooCommerce Advanced Shipping Packages: by Jeroen Sormani – 1.1.6 – Not tested with the active version of WooCommerce WooCommerce Category Banner: by WP BackOffice – 1.1.2 – Not tested with the active version of WooCommerce WooCommerce Services: by Automattic – 1.22.3 WooCommerce Wholesale Prices: by Rymera Web Co – 1.10 – Not tested with the active version of WooCommerce WooCommerce: by Automattic – 3.9.1 Yoast SEO: by Team Yoast – 13.0 Smush: by WPMU DEV – 3.4.2 ### Inactive Plugins (4) ### Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.1 – Not tested with the active version of WooCommerce All-in-One WP Migration: by ServMask – 7.16 Health Check & Troubleshooting: by The www.ads-software.com community – 1.4.2 WooCommerce Admin: by WooCommerce – 0.24.0 – Not tested with the active version of WooCommerce ### Dropin Plugins (2) ### advanced-cache.php: advanced-cache.php install.php: install.php ### Must Use Plugins (2) ### Health Check Troubleshooting Mode: by – 1.7.0 SSO: by Garth Mortensen Mike Hansen – 0.1 ### Settings ### API Enabled: ? Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) woosb (woosb) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ? ### WC Pages ### Shop base: #1757 - /shop/ Cart: #1758 - /shop/cart/ Checkout: #1759 - /shop/checkout/ My account: #1760 - /shop/my-account/ Terms and conditions: ? Page not set ### Theme ### Name: Karuna Version: 1.2.6 Author URL: https://wordpress.com/themes/ Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: – ### Action Scheduler ### Complete: 733 Oldest: 2020-01-04 14:43:53 -0500 Newest: 2020-02-04 05:50:30 -0500 Pending: 2 Oldest: 2020-02-06 00:59:29 -0500 Newest: 2020-02-06 00:59:29 -0500 Canceled: 4 Oldest: 2020-01-30 05:53:26 -0500 Newest: 2020-01-30 16:46:56 -0500 In-progress: 0 Oldest: – Newest: – Failed: 4 Oldest: 2019-04-18 03:00:08 -0400 Newest: 2019-08-10 22:26:11 -0400This is with the plugin activated. Not sure there’s a difference.
### WordPress Environment ### WordPress address (URL): https://professionalawesome.com Site address (URL): https://professionalawesome.com WC Version: 3.9.1 REST API Version: ? 1.0.7 Log Directory Writable: ? WP Version: 5.3.2 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: – ### Server Environment ### Server Info: LiteSpeed PHP Version: 7.2.27 PHP Post Max Size: 250 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.62.0 OpenSSL/1.0.2k SUHOSIN Installed: – MySQL Version: 10.3.21-MariaDB-log-cll-lve Max Upload Size: 250 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 3.9.1 WC Database Prefix: qjm_ Total Database Size: 97.74MB Database Data Size: 85.85MB Database Index Size: 11.89MB qjm_woocommerce_sessions: Data: 0.15MB + Index: 0.01MB + Engine MyISAM qjm_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM qjm_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM qjm_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM qjm_woocommerce_order_items: Data: 0.08MB + Index: 0.04MB + Engine MyISAM qjm_woocommerce_order_itemmeta: Data: 1.06MB + Index: 0.36MB + Engine MyISAM qjm_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM qjm_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM qjm_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM qjm_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM qjm_woocommerce_shipping_zone_methods: Data: 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+ Index: 0.02MB + Engine MyISAM vp_backup_qjm_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM vp_backup_qjm_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM vp_backup_qjm_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM vp_backup_qjm_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM vp_backup_qjm_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM vp_backup_qjm_woo_shipment_status_email: Data: 0.00MB + Index: 0.00MB + Engine MyISAM vp_backup_qjm_woo_shippment_provider: Data: 0.01MB + Index: 0.00MB + Engine MyISAM vp_backup_qjm_wpfm_backup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM ### Post Type Counts ### amn_mi-lite: 1 attachment: 1818 custom_css: 2 display_type: 7 featured_post: 1 gal_display_source: 5 jetpack-testimonial: 1 jp_img_sitemap: 3 jp_sitemap: 3 jp_sitemap_master: 3 lightbox_library: 7 ml-slide: 97 ml-slider: 40 nav_menu_item: 10 oembed_cache: 1 page: 27 post: 83 product: 34 product_variation: 796 revision: 990 safecss: 1 scheduled-action: 745 shipping_package: 1 shop_coupon: 9 shop_order: 519 shop_order_refund: 12 wafs: 1 wcs_ruleset: 1 woo_discount: 1 woo_discount_cart: 1 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (28) ### VaultPress: by Automattic – 2.1.1 Accelerated Mobile Pages: by Ahmed Kaludi Mohammed Kaludi – 1.0.21 AdRotate Banner Manager: by Arnan de Gans – 5.6.2 Akismet Anti-Spam: by Automattic – 4.1.3 Conditional Shipping for WooCommerce: by Lauri Karisola / WooElements.com – 2.0.2 – Not tested with the active version of WooCommerce Google Tag Manager for WordPress: by Thomas Geiger – 1.11.2 – Not tested with the active version of WooCommerce If Widget - Visibility control for Widgets: by Layered – 0.4 Smash Balloon Instagram Feed: by Smash Balloon – 2.1.5 Jetpack by WordPress.com: by Automattic – 8.1.1 LiteSpeed Cache: by LiteSpeed Technologies – 2.9.9.2 MetaSlider: by Team Updraft – 3.15.3 My Custom Functions: by Space X-Chimp – 4.41 Official Facebook Pixel: by Facebook – 1.8.0 Printful Integration for WooCommerce: by Printful – 2.1.9 Really Simple SSL: by Rogier Lankhorst Mark Wolters – 3.2.9 Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.2 Advanced Shipment Tracking for WooCommerce: by zorem – 2.8.4 Woo Discount Rules: by Flycart Technologies LLP – 1.9.3 WooCommerce Blocks: by Automattic – 2.5.11 – Not tested with the active version of WooCommerce Country Based Restrictions for WooCommerce: by zorem – 2.4.4 WooCommerce Admin: by WooCommerce – 0.24.0 – Not tested with the active version of WooCommerce WooCommerce Advanced Shipping Packages: by Jeroen Sormani – 1.1.6 – Not tested with the active version of WooCommerce WooCommerce Category Banner: by WP BackOffice – 1.1.2 – Not tested with the active version of WooCommerce WooCommerce Services: by Automattic – 1.22.3 WooCommerce Wholesale Prices: by Rymera Web Co – 1.10 – Not tested with the active version of WooCommerce WooCommerce: by Automattic – 3.9.1 Yoast SEO: by Team Yoast – 13.0 Smush: by WPMU DEV – 3.4.2 ### Inactive Plugins (3) ### Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.1 – Not tested with the active version of WooCommerce All-in-One WP Migration: by ServMask – 7.16 Health Check & Troubleshooting: by The www.ads-software.com community – 1.4.2 ### Dropin Plugins (2) ### advanced-cache.php: advanced-cache.php install.php: install.php ### Must Use Plugins (2) ### Health Check Troubleshooting Mode: by – 1.7.0 SSO: by Garth Mortensen Mike Hansen – 0.1 ### Settings ### API Enabled: ? Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) woosb (woosb) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ? ### WC Pages ### Shop base: #1757 - /shop/ Cart: #1758 - /shop/cart/ Checkout: #1759 - /shop/checkout/ My account: #1760 - /shop/my-account/ Terms and conditions: ? Page not set ### Theme ### Name: Karuna Version: 1.2.6 Author URL: https://wordpress.com/themes/ Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: – ### Action Scheduler ### Complete: 734 Oldest: 2020-01-04 14:43:53 -0500 Newest: 2020-02-04 14:05:04 -0500 Pending: 3 Oldest: 2020-02-04 15:05:04 -0500 Newest: 2020-02-06 00:59:29 -0500 Canceled: 4 Oldest: 2020-01-30 05:53:26 -0500 Newest: 2020-01-30 16:46:56 -0500 In-progress: 0 Oldest: – Newest: – Failed: 4 Oldest: 2019-04-18 03:00:08 -0400 Newest: 2019-08-10 22:26:11 -0400Hi again,
Sorry for the delay.
If you head to WooCommerce–> Status–> logs, do you see any fatal errors?
Ross
2020-01-30T01:40:18+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 4194312 bytes) in /home/profes35/public_html/wp-content/plugins/plugin-inspector/inspector.php on line 308
Hi there,
Thanks for posting that error! What it’s telling us is that the site’s WP Memory limit is too low, which is why the site sometimes throws that 503 error. To remedy this, you’ll want to get in touch with your site’s host and ask them to raise it for you. You can also do yourself it by following this guide.
Having said that, I’m getting the feeling that there’s something else at play here, so a conflict test is in order.
First, you’ll want to change the theme on your site to Storefront, then try to print a label. If that resolves the issue, you’ll want to get in touch with your theme’s developer and see if they have an update or fix for you. If changing the theme doesn’t help, you’ll want to deactivate all plugins except for WooCommerce, WooCommerce Services, and WooCommerce Admin and take a look. If that fixes the problem, re-enable the other plugins one by one to see where the issue is coming from. If you don’t want to test on your live site, then create a staging site using a plugin called WP Staging.
Best,
Ross
Hi again,
We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions!
Best,
Ross
Viewing 7 replies - 1 through 7 (of 7 total)
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