Plugin Causing WP Login Issue

@fitsmartyou

You can download the zip file from the green Code button at

https://github.com/MissVeronica/um-events-trace-log

At WP Plugins -> Add New Plugin there is a Button “Upload Plugin”
Clicking this button you will get an upload option.
Select the downloaded zip file and click “Install now”
Activate the plugin

UM Settings -> Misc where you can select logging of Redirects and Login errors
which will write to .../wp-content/debug.log an events log
from which PHP function the redirects are called.

Post the debug.log contents here in the Forum
and we can help you explain the redirect.

Just done as directed but I can’t seem to find much inside the Debug Log file. This issue is quite frustrating.

View post on imgur.com

https://bizsasa.com/wp-content/debug.log

I don’t think the Debug Log file has anything meaningful in it, or does it?

Let me know if there’s something I have done wrong.

1. Plugin installed & activated
2. Went to Misc under UM and checked the “Log Redirect Events” and “Log password reset events and login errors” & clicked “Save Changes”.

@fitsmartyou

Sorry my mistake, you must create a new WP page,
where you add the shortcode [um_events_trace_log]

Viewing this page will give a detailed list of the log.

Hello, here’s the new page: https://bizsasa.com/um-test/

My users are actively trying to log in to their accounts. I hope the page will give you the info you need to resolve this issue. I have tried my best. Thanks.

PAGE SAYS

UM Events Trace Log, version 3.3.0Display of last 0 log entries in reverse order 2024-09-17 09:22:30If refresh of this page will not display new values during your test: Turn off WP Plugin and Web Hosting caching for the UM Pages and Clear Browser cache.

View post on imgur.com

• This reply was modified 2 months ago by fitsmartyou. Reason: additional comments
• This reply was modified 2 months ago by fitsmartyou. Reason: addition of image

@fitsmartyou

Yes there are two settings missing and you get no log entries:

Enter a @ for “Events Trace Log User ID’s or @”
Enter 50 for “Events Trace Log max number of log entries”

Changes done, here you go: https://imgur.com/a/jr7UayQ

Time

ID

User

IP

Status

Redirect URL / Nonce / Reset pwd / Activation Hash / Login

Redirect by script: line

HTML Code

Priority Role

11:13:24

3

[Username Redacted]

X08.233.172

wp_redirect

https://bizsasa.com

ultimate-member/includes/um-short-functions.php:608, ultimate-member/includes/core/um-actions-wpadmin.php:21

302

subscriber

11:13:24

3

[Username Redacted]

X08.233.172

wp_redirect

https://bizsasa.com/wp-admin/profile.php

302

subscriber

11:13:06

3

[Username Redacted]

X08.233.172

wp_redirect

https://bizsasa.com

ultimate-member/includes/um-short-functions.php:608, ultimate-member/includes/core/um-actions-wpadmin.php:21

302

subscriber

11:12:31

11

[Username Redacted][Username Redacted]

X08.233.172

wp_redirect

https://bizsasa.com

ultimate-member/includes/um-short-functions.php:608, ultimate-member/includes/core/um-actions-wpadmin.php:21

302

author

11:12:30

11

[Username Redacted]

X08.233.172

wp_redirect

https://bizsasa.com/wp-admin/

302

author

11:09:50

1

[Username Redacted]

X08.233.172

wp_redirect

https://bizsasa.com/wp-admin/admin.php?page=um_options&update=um_settings_updated&tab=misc

ultimate-member/includes/um-short-functions.php:637, ultimate-member/includes/admin/core/class-admin-settings.php:2603

302

administrator

• This reply was modified 2 months ago by fitsmartyou.

@fitsmartyou

The UM function um_block_wpadmin_by_user_role is testing the roles
Subscriber and Author for can_access_wpadmin
which fails and the User is redirected to the Home page.

Yes, that seems like the problem, so what’s the solution? What actions should I take to fix it given that I am not a coder or developer?

@fitsmartyou

How is your settings at UM User Roles -> Edit (Subscriber and Author) -> Login Options?

Thank you, went under Ultimate Member > User Roles and switched WP-Admin Access from NO to YES for all users.

The problem seems to have vanished.