Plugin conflict causing error message

  • Resolved rclark85

    (@rclark85)


    4 years, 4 months ago

    Hi All

    I’ve deactivated all the plugins and reactivated them one by one. In doing so, it was the Gutenburg Blocks & Template Library plugin that was causing the below error message to appear on our site:

    “Warning: count(): Parameter must be an array or an object that implements Countable in /hermes/bosnacweb02/bosnacweb02bf/b1367/ipg.southamptonwoodrecyc/test/wp-includes/post-template.php on line 317”

    You’ll see this if you visit at the moment as I put the plugin back live.

    Any ideas what might be causing the clash and how to overcome it? I’m using the Astra Pro Theme.

    Thanks

    Rachael

    • This topic was modified 4 years, 4 months ago by rclark85.
    • This topic was modified 4 years, 4 months ago by rclark85.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Hardeep Asrani

    (@hardeepasrani)

    Hey @rclark85,

    Are you using the Gutenberg plugin on your site? Let us know! ??

    Hi. Yes I am although I believe there are two issues at play as the host is having to restore an old version of the site. Will write again when the site is restored. ??

    Plugin Author Hardeep Asrani

    (@hardeepasrani)

    Hey @rachaelclark64,

    Gutenberg is a beta plugin that isn’t always stable to use so we don’t recommend using it on a live site. It’s meant to showcase and test upcoming Block Editor features so better to avoid it on a live site.

    Let me know. ??

    Thread Starter rclark85

    (@rclark85)

    Hi Hardeep

    Thanks for your reply. Sorry – I’m talking about this plugin “Gutenberg Blocks and Template Library by Otter”. Is that the one you’re saying is in beta? I can’t imagine it is? Sorry if I confused things by shortening it to just Gutenberg.

    To sort the problem at the moment, we’ve disabled the debug mode in wp-config to stop the error message showing but definitely appears to be a conflict with this plugin. Any thoughts on what might be causing it would be greatly appreciated in case it’s opening up vulnerabilities to our site.

    Thanks

    Rachael

    • This reply was modified 4 years, 4 months ago by rclark85.
    • This reply was modified 4 years, 4 months ago by rclark85.
    Plugin Author Hardeep Asrani

    (@hardeepasrani)

    Thanks for your reply. Sorry – I’m talking about this plugin “Gutenberg Blocks and Template Library by Otter”. Is that the one you’re saying is in beta? I can’t imagine it is? Sorry if I confused things by shortening it to just Gutenberg.

    No, I was talking about “Gutenberg” plugin but as you said, it might be due to this one.

    Can you re-install Otter to see if that fixes it? If not, can you give list of all the activated plugins on your website?

    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Plugin conflict causing error message’ is closed to new replies.