Plugin Clashing

  • Resolved dmorgan20

    (@dmorgan20)


    2 years, 2 months ago

    Im struggling a little with a plugin clash. When this plugin is installed we cant edit any pages, the elementor loading screen freezes.

    Theme Used:
    Astra

    Plugins Used:
    Astra Pro
    Elementor
    Elementor Pro
    Gravity Forms
    HT Menu

    Disabling HT menu we can then edit pages again.

    Weirdly, if HT menu is enable we cant edit pages, BUT, we can still edit theme builder templates using elementor – not sure if this is useful information to mention or not

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor HT Plugins

    (@htplugins)

    Hello @dmorgan20,

    First of all, thank you for reaching out to us and letting us know the issue you are encountering.

    We’re sorry to know your inconvenience.

    However, it would be great if you clarify whether you are facing this problem with the HT Menu plugin itself or the HT Mega plugin extension for menu builder.

    With due respect, actually, we are a little confused as we can see that you created the ticket for the HT Mega plugin without including HT Mega in the list you shared.

    For your kind information, we haven’t encountered any such issue you mentioned after testing HT Mega plugin thoroughly while enabling the menu builder extension. Also, the issue wasn’t noticeable to us while checking the HT Menu plugin.

    But, in your case, if the issue persists, we are here to look into your issue. To get in touch with developers, you are directed to create a support ticket right away. We’d be happy to help.
    Support Link https://hasthemes.com/contact-us/

    Kindest regards,
    HT Plugins

    Thread Starter dmorgan20

    (@dmorgan20)

    Thank you for the reply it appreciated.

    They exact name of the plugin is: HT Mega – Absolute Addons for Elementor Page Builder

    I have managed to resolve the problem, I went the plugin settings > Elements. I then disabled all elements except the ones I needed. This has resolved the issue it seems

    Plugin Contributor HT Plugins

    (@htplugins)

    You are so very welcome @dmorgan20

    Good to know that you have resolved the issue.
    However, we are investigating the issue you mentioned. Hopefully, we will update our plugin very soon.

    Best regards,
    HT Plugins

Viewing 3 replies - 1 through 3 (of 3 total)
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