Plugin Conflict

  • Hello! A third-party plugin is causing issues with a section on my website. Unfortunately, I’m unable to contact the plugin’s provider because there’s no information available online. Could someone help me identify and fix the underlying problem? I would appreciate any advice.

    PS: Elementor is experiencing difficulties accessing the section affected by the plugin issue.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

  • Hi,

    Can you explain the problem that plugin is creating? That would help in identifying the problem.

    Thread Starter dolodesign89

    (@dolodesign89)

    Thank you for your time…


    So I was working on editing my homepage, On the introduction text, I added an icon with an absolute alignment and saved it to global folder. after I noticed I couldnt really edit it properly. I was trying to figure out what was going on. And then realised an existing plugin was causing problems since I couldnt really login back to the elementor editing mode for the homesection, it works on the other sections.

    I also received an email saying:
    WordPress has a built-in feature that detects when a plugin or theme
    causes a fatal error on your site, and notifies you with this
    automated email.

    In this case, WordPress caught an error with one of your plugins,
    Ultimate Property Search.

    Please contact your host for assistance with investigating this issue further.

    OK, can you try enabling the Safe Mode in Elementor and see if the problem persists? You can enable it from Elementor -> Tools -> Safe Mode.

    In Safe Mode, Elementor is isolated from your installed themes and plugins. Now, try deactivating every plugin (except Elementor and Elementor Pro). When the issue is fixed, try activating the plugin one by one to find which one was culprit.

    Don’t worry, in safe mode, only logged-in users are affected, your site visitors will continue to see your site as they should.

    Thread Starter dolodesign89

    (@dolodesign89)

    Hi Thanks! but this is not working… I know which plugin is the problem but even when I disable it. its not working…

    Moderator James Huff

    (@macmanx)

    Then that plugin may simply be a component of the problem, not the cause.

    Please attempt to deactivate all plugins and switch to the default Twenty Twenty-Three theme. If the problem goes away, re-activate them one by one to identify the source of the problem.

    If you can install plugins, install Health Check. On the troubleshooting tab, you can click the button to deactivate all plugins and change the theme for you while you’re still logged in without affecting normal visitors to your site.

    Thread Starter dolodesign89

    (@dolodesign89)

    Hi James,

    Thank you. But I am afraid this is not working. Also, Heath Check has quite a few bad reviews, Sorry but I don’t dare to try this. I would need to find something more reliable. If anyone knows, please let me know.

    When I tried to deactivate all the plugins I still couldn’t work on the site homepage.
    I haven’t tried to switch to Twenty-TwentyThree as I need to understand a few things:

    1. Switching a theme, Could I run the risk of corrupting my site more?
    2. will it make it more complicated to switch back?
    3. Will my visitors see the changes? I know you can work on safe mode, but I am not super familiar with how it works.

    Thank you for your time…

    Moderator James Huff

    (@macmanx)

    To the 3 questions, the answer is always “maybe” if you don’t use the Health Check plugin’s Troubleshooting mode, and “never” if you do.

    Most of the bad reviews are from folks who didn’t understand it or had far worse going on with their sites.

    If you’re worried, make a manual backup first: https://developer.www.ads-software.com/advanced-administration/security/backup/

Viewing 7 replies - 1 through 7 (of 7 total)
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