• Resolved wantyq

    (@wantyq)


    I have tried 3 different plugins which allows to sell product add-ons and all of them are conflicting with your plugin. Right now I’m focusing on a plugin ‘YITH WooCommerce Product Add-ons & Extra Options‘. While ajax add to cart plugin is enabled there are no product add ons displayed in the cart, checkout pages.

    Here’s the link to the topic of YITH plugin where we will discuss further details: https://www.ads-software.com/support/topic/downgrade-plugin-2/#post-18046956

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  • Plugin Support jmatiasmastro

    (@jmatiasmastro)

    @wantyq Hi mate,

    In order to investigate this issue further, we kindly ask you to send us the ZIP file of the conflicting plugin, specifically ‘YITH WooCommerce Product Add-ons & Extra Options’. Additionally, please provide the exact steps we should follow to replicate the issue on our test environment.

    You can use https://www.wetransfer.com to send us the files.

    Best regards, QuadLayers Support Team.

    Thread Starter wantyq

    (@wantyq)

    @jmatiasmastro You can download this plugin directly from your WP website. It’s free. To replicate the issue you have to create a product add-on, go to the product which has those add-ons, select it, click add to cart button with enabled ajax, check the cart. There is no product add-on included.

    I found a plugin with ajax functionality which doesn’t have this problem to include product add-ons to the cart. In case you’re stuck, here’s the plugin name “WPC AJAX Add to Cart for WooCommerce” by WPClever

    Plugin Support jmatiasmastro

    (@jmatiasmastro)

    @wantyq Hello mate, thank you for providing details, we will keep you updated with the results of our support team.

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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