plugin conflict / decimal product amounts

  • Resolved Jenny

    (@miss-newyork)


    2 years, 8 months ago

    Hi there,
    something in your plugin must have changed in an update in April that is now causing a conflict with another plugin I have been using for years, Quantities and Units for WooCommerce. I am using it to allow customers to order fabric at smaller quantities than 1 (i.e. 0,2 meters, etc).
    Unfortunately that is now no longer working when your plugin is activated (the input field doesn’t accept anything but whole numbers), and what’s even worse is that I didn’t notice for more than two months, as it was an automatic update in the background and there hadn’t been any fabric orders during that time. I blamed it on summer break, but after deactivating your plugin yesterday orders started coming in again …
    So, is there a way to identify the conflict and fix it? I am using your plugin on quite a few products as well, which I have had to unable for now.
    Thanks for your help and kind regards
    Jenny

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  • Hi Jenny,

    can you please contact via the PRO support forum, this is related to PPOM PRO features.

    Thread Starter Jenny

    (@miss-newyork)

    Can you point me to the PRO support forum, please? I can’t find it on your website.
    I can only see the contact form for pro users, which I am not, and the contact form for non-technical issues, which this is.
    Thanks
    Jenny

Viewing 2 replies - 1 through 2 (of 2 total)
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