Plugin Conflict with Google Web Stories

  • Resolved tlc72

    (@tlc72)


    9 months ago

    Hi Team,
    Wordfence has a conflict with the Google Web Stories plugin.
    When Wordfence is enabled, the Google Web Stories Plugin gives this error when trying to save a web story:
    “Failed to save the story: The response is not a valid JSON response.”

    My host said they had seen this issue before and they simply disabled Wordfence and now the Google Webs Stories plugin works as it should.

    I hope a fix will be on the way soon! It’s important for bloggers to be able to use Google’s products.
    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @tlc72, thanks for getting in touch about this.

    The reason for the invalid JSON response is due to either a false-positive block in the background, or another reason for the response from the server coming back in plain text or HTML rather than the format Web Stories is expecting.

    I would first deactivate?“Prevent discovery of usernames through ‘/?author=N’ scans, the oEmbed API, the WordPress REST API, and WordPress XML Sitemaps”?in Wordfence > All Options > Brute Force Protection > Additional Options and try saving Web Stories again.

    Let me know how you get on!
    Peter.

    Thread Starter tlc72

    (@tlc72)

    That worked.

    Thank you!!

    Plugin Support wfpeter

    (@wfpeter)

    No worries @tlc72 – happy to help. If you have further Wordfence questions in future by all means start up a new topic any time.

    Thanks again,
    Peter.

Viewing 3 replies - 1 through 3 (of 3 total)
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