Plugin conflict with Intera-Theam

  • Resolved msteidl

    (@msteidl)


    6 years, 11 months ago

    Dear Support-Team,

    I have an issue on the Website mentioned above that once Yoast SEO is activated, it is not possible to edit posts and pages anymore. When I click on “edit page”, only a white screen is shown.

    This is only happening once Yoast SEO is activated and even if only Yoast is activated. All other Plugins are finde, thus I am pretty sure it’s not an issue of memory space or a problem with some other Plugin.

    WordPress is on 4.9.5
    Inthera-Theme is on 1.0.0
    Yoast is on 7.2

    Any idea what might be the issue here?

    Regards
    Michaela Steidl

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support devnihil

    (@devnihil)

    @msteidl This issue sounds like it’s related to the Intera-Theam theme, and not the Yoast SEO plugin. Have you tried replicating the issue with a default theme such as twentyseventeen? If the issue doesn’t occur when a default theme is being used, then this is a bug that should be reported to the developers of Intera-Theam.

    Can you try and gather as much information for us as possible? Please perform the following:
    1. Make sure the issue doesn’t persist when Yoast SEO is disabled.
    2. Check for conflicts.
    3. Check for JavaScript errors with your console.
    If you find any JavaScript errors related to Yoast SEO or if there is a conflict with a plugin or a theme, you can create a new GitHub issue for our developers. Please report the issue to a third party developer as well.
    If you didn’t find any conflicts or errors, we think the issue is specific to your site. We’d need to investigate further but are unable to do so on these forums. You can purchase Yoast SEO Premium and receive our Premium email support and we can help you further.

    Thread Starter msteidl

    (@msteidl)

    Thanks for your reply.

    I will check with the Support of Inthera-Themes. As it occurs to be related to their integrated Pagebuilder, I hope they can help.

    Regards
    Michaela

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Plugin conflict with Intera-Theam’ is closed to new replies.