plugin conflict with new divi support for woocommerce

  • Resolved wheeleran

    (@wheeleran)


    5 years, 2 months ago

    hi. divi released an update this week enabling full divi builder support for the single-product page. there is a conflict with PWB on pages where the divi builder is enabled. on this page, for example, in PWB settings i have the banner logo set to OFF but it’s still there, and i’ve set the brand logo to show under the price, but there is no sign of it being generated on the page.

    i’ve also added the brand logo with shortcode in a divi code module underneath the meta, which does work. on any other product page where i have not enabled the divi builder, PWB works perfectly.

    divi support have checked it, and suggested it’s a PWB conflict and ask you to have a look at it. hope you can help, and look forward to hearing from you.

    here’s my system report: 

    
### WordPress Environment ###

WordPress address (URL): https://casacasa.dynu.net
Site address (URL): https://casacasa.dynu.net
WC Version: 3.7.0
REST API Version: ? 1.0.2
Log Directory Writable: ?
WP Version: 5.2.3
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.39 (Unix)
PHP Version: 7.2.20
PHP Post Max Size: 64 MB
PHP Time Limit: 300
PHP Max Input Vars: 3000
cURL Version: 7.54.0
OpenSSL/1.0.2r

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.11-MariaDB
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.7.0
WC Database Prefix: cscs_
MaxMind GeoIP Database: ?
Total Database Size: 10.67MB
Database Data Size: 6.38MB
Database Index Size: 4.29MB
cscs_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cscs_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cscs_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cscs_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
cscs_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cscs_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cscs_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
cscs_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cscs_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cscs_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cscs_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cscs_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cscs_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cscs_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cscs_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cscs_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
cscs_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cscs_options: Data: 1.05MB + Index: 0.05MB + Engine InnoDB
cscs_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cscs_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cscs_pmxi_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cscs_pmxi_imports: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
cscs_pmxi_posts: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
cscs_pmxi_templates: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
cscs_postmeta: Data: 2.05MB + Index: 3.03MB + Engine InnoDB
cscs_posts: Data: 2.19MB + Index: 0.27MB + Engine InnoDB
cscs_termmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
cscs_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
cscs_term_relationships: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
cscs_term_taxonomy: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
cscs_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cscs_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
cscs_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cscs_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
cscs_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cscs_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
smackuci_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
smackuci_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ultimate_csv_importer_log_values: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ultimate_csv_importer_manageshortcodes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ultimate_csv_importer_shortcodes_statusrel: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (8) ###

Akismet Anti-Spam: by Automattic – 4.1.2
Custom Product Tabs WP All Import Add-on: by YIKES
Inc. – 2.0.3 – Not tested with the active version of WooCommerce

MainWP Child: by MainWP – 4.0.2
Perfect WooCommerce Brands: by Alberto de Vera Sevilla – 1.7.6 – Not tested with the active version of WooCommerce
Product GTIN (EAN, UPC, ISBN) for WooCommerce: by Emanuela Castorina – 1.0.5 – Not tested with the active version of WooCommerce
WP All Import - WooCommerce Add-On: by Soflyy – 1.4.2 – Not tested with the active version of WooCommerce
WooCommerce: by Automattic – 3.7.0
WP All Import: by Soflyy – 3.5.1

### Inactive Plugins (1) ###

WooCommerce PayPal Checkout Gateway: by WooCommerce – 1.6.17

### Must Use Plugins (1) ###

ET Support Center :: Must-Use Plugins Autoloader: by Elegant Themes –

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #41 - /shop/
Cart: #42 - /cart/
Checkout: #43 - /checkout/
My account: #44 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Casacasa
Version: 1.0
Author URL: https://editus.it
Child Theme: ?
Parent Theme Name: Divi
Parent Theme Version: 3.29.2
Parent Theme Author URL: https://www.elegantthemes.com
WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 4
Oldest: 2019-08-22 10:45:25 +0000
Newest: 2019-09-12 10:51:53 +0000

Pending: 1
Oldest: 2019-09-19 10:51:54 +0000
Newest: 2019-09-19 10:51:54 +0000

Canceled: 0
Oldest: –
Newest: –

In-progress: 0
Oldest: –
Newest: –

Failed: 0
Oldest: –
Newest: –
    • This topic was modified 5 years, 2 months ago by wheeleran.
    • This topic was modified 5 years, 2 months ago by wheeleran.
    • This topic was modified 5 years, 2 months ago by wheeleran.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter wheeleran

    (@wheeleran)

    @titodevera are you still supporting this plugin? there hasn’t been a support reply for more than three weeks…

    Oceanwatcher

    (@oceanwatcher)

    I have the same problem.

    One way to solve this could be if there was a shortcode for the info on the tab so we could choose where to add it.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘plugin conflict with new divi support for woocommerce’ is closed to new replies.