• Hi,

    I had a problem related to the Woocommerce plugin and it seems to be a plugin conflict between Icegram and Woocommerce. See https://www.ads-software.com/support/topic/add-to-cart-adds-product-twice/

    When In use add-to-cart in a link it seems to add a product twice. When I check the cart, quantity is two instead of one.

    Adding quantity=1 doesn’t make a difference. With quantity=2, 4 products are added.

    Can you please check it?

    Note that I have disabled Icegram, so the example link now works fine.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi BenLinders,

    I checked the issue on my test site and I’m unable to replicate the issue. It seems like there might be some other plugin as well conflicting with WooCommerce.

    Did you try deactivating all the plugins at a time keeping only WooCommerce and Icegram active? If not, please check that too once.

    If the issue still persists, please contact us via this link so that we may take a closer look on your site so as to troubleshoot the issue further.

    Best,
    Aditya Shah

    Thread Starter BenLinders

    (@benlinders)

    I will try running icegram and woocommerce alone, will let you know.

    Thread Starter BenLinders

    (@benlinders)

    Tested, when I only activate Woocommerce and Icegram the same error occurs; product is added twice.

    Reported the issue on the Icegram site via the link you provided.

    Ben Linders

    Hi Ben,

    I can see your ticket with us. Your issue will be resolved soon.

    Best,
    Aditya Shah

Viewing 4 replies - 1 through 4 (of 4 total)
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