plugin conflicts with woocommerce subsription

  • Resolved stijn1992

    (@stijn1992)


    4 years, 6 months ago

    Hello,
    I just installed woocommerce subscription plugin but unfortunately the plugin doesn’t seems to cooperate with your Multi step checkout. Could you help me see where it goes wrong?
    I really love your plugin and my client also and i would like to keep working with it!

    For adding a product in your basket you need to select a variant at “Smaak” selectbox then you go checkout…

    Kind regards
    Stijn h

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Diana Burduja

    (@diana_burduja)

    Hello,

    I see the missing content for the Shipping, Order and Payment steps, but I don’t really understand the connection to the WooCommerce Subscriptions plugin. The issue seems to come from a conflict with the Auros theme.

    If you deactivate the WooCommerce Subscriptions plugin for a moment, is the checkout showing alright?

    Thread Starter stijn1992

    (@stijn1992)

    I just deactivated the child theme / the Subscription plugin and that doesn’t seem the problem, why you suggesting the conflict comes from the Auros theme?

    Thread Starter stijn1992

    (@stijn1992)

    Is it possible that this plugin isn’t compatible with the latest wordpress / woocommerce

    Plugin Author Diana Burduja

    (@diana_burduja)

    The plugin is definitely compatible with the latest WordPress and WooCommerce versions.

    Looking into the page’s HTML it looks like the Auros theme modifies the checkout page so that it is not compatible with the multi-step checkout plugin.

    You can solve this incompatibility issue by opening the child theme’s folder and create a folder called “woocommerce”. Then copy the /wp-content/plugins/woocommerce/templates/checkout/ folder along with all its contents into the newly created “woocommerce” folder from the child theme.

    Don’t copy only the files of the “checkout” folder into the child theme’s “woocommerce” folder, but also the “checkout” folder by itself. In the end you should have a folder /wp-content/themes/your-child-theme/woocommerce/checkout with 13 files in it.

Viewing 4 replies - 1 through 4 (of 4 total)
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