[Plugin: Contact Form 7] Email is Sent but Rotating image never stops – no thank you msg

FAQ The spinning arrow icon shows up once I submit a form, but then nothing happens.

Hi,

I had seen that FAQ but it does not apply because the email is sent and it arrives as expected but the spinning arrow is still spinning and no thankyou message is displayed.

I deactivated all other plugins apart from “configure smtp” which I need on my local server to send mails and I changed to the default theme.

The problem still persists.

It happened to me when I had set up attachments incorrectly.

Now I have fixed them I get a message in a nice green box containing:
Your message was sent successfully. Thanks.

Simply putting [file file1] in the left box is not enough.
You also have to click the Generate tag pulldown and select File Upload, and follow the instructions…

Hope this helps, Tom.

Thanks tharg.

Unfortunately that does not apply in my case. As a first time user of Contact Form 7 I simply used the first sample form without any changes and I do not need attachments.

Unless I inadvertently changed something in the settings I cannot imagine that it is the settings causing this problem.

Shame, this plug-in is otherwise great, shame my customers wont think so when they think that the email was not sent!

I’m also having the same problem as whiterhino_kev…

I just have turned the invisibility off for the loader in the scripts.js file for a quick fix. But it would be great to figure out why it doesn’t work.

Anyone else have suggestions?

The website is https://www.millmountain.org/contact-us

Well there’s the suggestion that turns off javascript for CF7 but that’s not ideal.

Make sure that there is no field called “name” in the form, that messes with wordpress.