• I’m trying to come up with some support ticket system for a wordpress site.

    I used Contact Form 7 for the form and to send auto emails to the right people. I used contact form 7 to database to save the form submission in the database and to also display the record in a table.

    Is there anyway to automatically link a record to a page which will display all the information and then allow a reply and automatically send an email?

    I know you probably can’t, are there any plugins that you know of that might help?

    Thanks

    https://www.ads-software.com/extend/plugins/contact-form-7-to-database-extension/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Michael Simpson

    (@msimpson)

    You can’t quite get there from here. I plan at some point to put in a hook that could be used to pre-process the form data before it goes into the DB. That could allow the injection of a URL as an extra field in the submission stored in the DB. Then you could set up a page that it points to with GET parameters in the URL that would pre-populate a form you put on that page where you could type in some text and send. I’m not aware of other plugins that might help.

    Thread Starter Corbula

    (@corbula)

    Ok, so it can’t be done at the moment.

    I will have to find some other way to get a support ticket system.

Viewing 2 replies - 1 through 2 (of 2 total)
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