Plugin converts page to mobile view

Hi,

Can you please provide the following details?
1. URL of the website
2. Screenshot of the issue
3. Browser & version
4. Theme used

All of these information will help us understand and troubleshoot the issue.

1. https://vnsec.us/products/
2. Screenshot:
https://tinyurl.com/2gqgjzfx
https://tinyurl.com/2qcvglv5

3. Firefox 105.0.3 and Chrome 106.0.5249.119
4. TheGem Theme

It appears that your theme has been heavily customized and as a result creating conflict. Can you share your theme files (both parent and child) through a publicly accessible URL like Google Drive ? We can test it on our end and see if we can fix the issue for you.

Since we haven’t heard back from last 30 days, we are marking this issue as resolved.